Dr. Constable asks about the average processing time for applications received in February, March, and April 2005. The Minister responds that the database doesn't retain the necessary data but a manual examination indicates 10-15 working days.

AnsweredQoN 87Legislative Assembly
Asked
22 June 2005
Portfolio
Minister Assisting the Minister for Planning and Infrastructure

QuestionView source ↗

(b) April 2005; (c) March 2005; and (d) February 2005?
(c) March 2005; and (d) February 2005?
(d) February 2005?
(b) what was the average processing time for applications received in each of the months listed above?
(1) (a) 7547 (b) 6040 (c) 6343 (d) 5750 (2) (a) May 2005 81 April 2005 110 March 2005 428 February 2005 296 (b) The Department for Planning and Infrastructure licensing database does not retain the date the medical assessment is received. This information is over written in the system when the record is assessed and updated. A system change will be implemented to enable the information to be retained in the future and provide the Department with a valuable tool to assist with measuring turn around times and service standards. This will be particularly useful in the management of people who undertake their medical assessment at the "last minute", given assessment requests are issued 10 to 12 weeks prior to licence expiry. A manual examination, however, indicates that it took approximately 10 to 15 working days on average to process the medical assessment applications during the periods indicated.
(b) The Department for Planning and Infrastructure licensing database does not retain the date the medical assessment is received. This information is over written in the system when the record is assessed and updated. A system change will be implemented to enable the information to be retained in the future and provide the Department with a valuable tool to assist with measuring turn around times and service standards. This will be particularly useful in the management of people who undertake their medical assessment at the "last minute", given assessment requests are issued 10 to 12 weeks prior to licence expiry. A manual examination, however, indicates that it took approximately 10 to 15 working days on average to process the medical assessment applications during the periods indicated.
This will be particularly useful in the management of people who undertake their medical assessment at the "last minute", given assessment requests are issued 10 to 12 weeks prior to licence expiry. A manual examination, however, indicates that it took approximately 10 to 15 working days on average to process the medical assessment applications during the periods indicated.
A manual examination, however, indicates that it took approximately 10 to 15 working days on average to process the medical assessment applications during the periods indicated.

AnswerView source ↗

Answered
16 August 2005
Responded by
Minister assisting the Minister Assisting the Minister for Planning and Infrastructure
Response time
55 days
I am advised:
(1)
(a) 7547
(b) 6040
(c) 6343
(d) 5750
(2)
(a)
May 2005 81
April 2005 110
March 2005 428
February 2005 296
(b) The Department for Planning and Infrastructure licensing database does not retain the date the medical assessment is received. This information is over written in the system when the record is assessed and updated. A system change will be implemented to enable the information to be retained in the future and provide the Department with a valuable tool to assist with measuring turn around times and service standards.
This will be particularly useful in the management of people who undertake their medical assessment at the "last minute", given assessment requests are issued 10 to 12 weeks prior to licence expiry.
A manual examination, however, indicates that it took approximately 10 to 15 working days on average to process the medical assessment applications during the periods indicated.

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