❓ A WA parliamentary question seeks data on the iThink platform, including user numbers, idea submissions, and reports of misuse. The response provides detailed user statistics, broken down by organisation and regional location.
AnsweredQoN 203Legislative Assembly
QuestionView source ↗
I refer to the iThink platform and ask: (a) How many total users have signed up to iThink? Please provide the following (in the same format as Legislative Assembly tabled paper 3168.): (i) How many total users are known to be from regional Western Australia; (ii) How many are known government employees; and (iii) Of known government employees, how many are from regional Western Australia; (b) To date, how many ideas have been submitted through the platform and: (i) How many of these ideas were from the public; (ii) How many of these ideas were from Government employees; (iii) How many ideas have been referred to departments? Please break down by department pursuing the idea; and (iv) How many ideas to date have been developed into active policy; (c) To date, how many of the following have registered to use iThink: (i) Ministers; and (ii) Directors General of Department; (d) If no Ministers or Directors General have registered for iThink, is there a policy preventing or recommending against registering for iThink? If yes, provide a copy; and (e) How many reports of misuse, abuse or inappropriate conduct have been received through the system? Please detail the subject, nature and outcome of any reports?
AnswerView source ↗
Answered
7 September 2021
Responded by
Minister for Public Sector Management
Response time
9 days
Public Sector Commission:
(a)
(i) – (iii)
At 10 August 2021, there were 4,743 users, all of whom were government employees except staff from Medallia, the platform vendor. 503 of these identified as being from regional WA during registration.
From April to October 2020, iThink was open to the public. In this period, 1,850 ‘public users’ signed up without WA government email addresses. These users were removed after October 2020 when iThink reverted to a WA government employee only platform.
Breakdown by organisation below.
Organisation
iThink accounts created
Account holders from regional WA
Agricultural Produce Commission
3
1
Albany, City of
19
16
Animal Resources Centre
1
0
Armadale, City of
8
0
Ashburton, Shire of
2
1
Augusta Margaret River, Shire of
10
10
Bassendean, Town of
1
0
Bayswater, City of
4
0
Belmont, City of
3
0
Botanic Gardens and Parks Authority
1
0
Bridgetown-Greenbushes, Shire of
1
1
Broome, Shire of
3
3
Bruce Rock, Shire of
1
1
Bunbury, City of
2
2
Bunbury Harvey Regional Council
1
1
Burswood Park Board
5
0
Busselton, City of
4
3
Busselton Water
1
1
Cambridge, Town of
4
0
Canning, City of
16
0
Capel, Shire of
2
1
Carnamah, Shire of
1
1
Central Regional TAFE
16
12
Chapman Valley, Shire of
1
1
ChemCentre
2
0
Claremont, Town of
2
0
Cockburn, City of
3
0
Collie, Shire of
1
1
Commissioner for Children and Young People
2
0
Construction Training Fund
3
0
Coolgardie, Shire of
1
1
Corruption and Crime Commission
15
0
Cuballing, Shire of
1
1
Curtin University of Technology
35
1
Dardanup, Shire of
1
1
Denmark, Shire of
1
1
Department of Biodiversity, Conservation and Attractions
93
16
Department of Communities
343
31
Department of Education
498
70
Department of Finance
134
9
Department of Fire and Emergency Services
82
7
Department of Health
657
102
Department of Jobs, Tourism Science and Innovation
36
0
Department of Justice
145
19
Department of Local Government, Sport and Cultural Industries
165
10
Department of Mines, Industry Regulation and Safety
426
21
Department of Planning, Lands and Heritage
108
8
Department of Primary Industries and Regional Development
80
15
Department of the Premier and Cabinet
128
0
Department of Training and Workforce Development
97
0
Department of Transport
87
3
Department of Treasury
49
0
Department of Water and Environmental Regulation
256
30
DevelopmentWA
11
0
Donnybrook Balingup, Shire of
1
0
Dumbleyung, Shire of
1
1
Dundas, Shire of
3
3
Economic Regulation Authority
6
0
Edith Cowan University
11
0
Energy Policy WA
8
0
Equal Opportunity Commission
4
0
Esperance, Shire of
5
5
Exmouth, Shire of
1
1
Forest Products Commission
7
2
Fremantle, City of
1
0
Fremantle Ports
2
0
Gascoyne Development Commission
6
6
Gnowangerup, Shire of
1
1
Goldfields-Esperance Development Commission
7
6
Gosnells, City of
4
0
Government Employees Superannuation Board (GESB)
1
0
Government House Western Australia
2
0
Great Southern Development Commission
1
1
Greater Geraldton, City of
9
9
Harvey, Shire of
1
1
Health and Disability Services Complaints Office
4
0
Horizon Power
7
1
Industrial Relations Commission (Western Australia)
1
0
Infrastructure WA
3
0
Insurance Commission of Western Australia
15
0
Joondalup, City of
6
0
Kalamunda, City of
8
0
Kalgoorlie-Boulder, City of
1
1
Karratha, City of
1
1
Keep Australia Beautiful Council
2
0
Kimberley Development Commission
2
2
Kojonup, Shire of
2
2
Kwinana, City of
2
0
Landgate
73
0
Legal Aid Commission of Western Australia
11
2
Legal Practice Board of Western Australia
3
0
Lotterywest
25
0
Main Roads WA
46
3
Mandurah, City of
6
3
Manjimup, Shire of
1
1
Melville, City of
6
0
Mental Health Advocacy Service
1
0
Mental Health Commission
49
0
Merredin, Shire of
1
1
Metronet
4
0
Metropolitan Cemeteries Board
6
0
Midwest Development Commission
4
3
Minerals Research Institute of Western Australia
1
0
Murdoch University
4
0
Murray, Shire of
1
1
My Leave
2
0
Nannup, Shire of
1
1
Narrogin, Shire of
2
2
Nedlands, City of
6
0
North Metropolitan TAFE
160
0
North Regional TAFE
3
3
Northam, Shire of
2
1
Northampton, Shire of
1
1
Nungarin, Shire of
1
1
Office of the Appeals Convenor
2
0
Office of the Auditor General
18
0
Office of the Chief Psychiatrist
3
0
Office of the Director of Public Prosecutions for Western Australia
4
0
Office of the Information Commissioner
6
0
Office of the Inspector of Custodial Services
6
0
Ombudsman WA
17
0
Parliament of Western Australia
2
0
Peel Development Commission
1
1
Perth, City of
5
0
Pilbara Ports Authority
7
4
Port Hedland, Town of
2
2
Public Sector Commission
172
0
Public Transport Authority
52
0
Racing and Wagering Western Australia
1
0
Rockingham, City of
7
1
School Curriculum and Standards Authority WA
7
0
Serpentine-Jarrahdale, Shire of
2
2
Small Business Development Corporation
16
0
South Metropolitan TAFE
35
1
South Perth, City of
8
0
South Regional TAFE
8
8
South West Development Commission
2
1
Southern Ports
1
0
Stirling, City of
10
0
Subiaco, City of
1
0
Swan, City of
5
0
Synergy
4
0
University of Western Australia
28
6
Upper Gascoyne, Shire of
1
1
Venueswest
11
0
Victoria Park, Town of
7
0
Vincent, City of
7
0
Wanneroo, City of
8
0
Waroona, Shire of
1
1
Water Corporation
6
0
West Arthur, Shire of
1
1
Western Australia Police Force
88
3
Western Australian Electoral Commission
2
0
Western Australian Meat Industry Authority
4
1
Western Australian Treasury Corporation
2
0
Western Power
12
1
WorkCover
21
0
Yilgarn, Shire of
1
1
Unaccounted users - have not completed registration
4
0
Medallia
7
N/A
(b) At 10 August 2021, 1,464 ideas have been submitted in response to open and private challenges.
(i) 571 ideas from the public (while iThink was open to the public between April and October 2020).
(ii) 893 ideas from government employees.
(iii) 86 ideas referred to departments. As some ideas were referred to multiple departments, the number of ideas referred is less than the total in the below table.
Department
Number of ideas referred
Department of Communities
29
Department of Education
6
Department of Finance
30
Department of Health
2
Department of Jobs, Tourism, Science and Innovation
11
Department of Local Government, Sport and Cultural Industries
3
Department of Mines, Industry Regulation and Safety
4
Department of the Premier and Cabinet
5
Department of Training and Workforce Development
2
Department of Transport
4
Mental Health Commission
3
WA Police
1
Total
100
An additional 431 ideas received during the public COVID-19 recovery challenges were referred to a director general reference group for consideration in the context of the WA Recovery Plan and their individual agencies’ activities.
(iv) iThink is an ideas generation platform to inform and contribute to business improvement. Agencies consider ideas from iThink alongside other ideas generated through stakeholder engagement and planning processes. These may or may not be formed into, or comprise part of, active policy or initiatives.
(c)
(i) Nil.
(ii) 7 current and former directors general.
(d) Not applicable.
(e) Nil.
(a)
(i) – (iii)
At 10 August 2021, there were 4,743 users, all of whom were government employees except staff from Medallia, the platform vendor. 503 of these identified as being from regional WA during registration.
From April to October 2020, iThink was open to the public. In this period, 1,850 ‘public users’ signed up without WA government email addresses. These users were removed after October 2020 when iThink reverted to a WA government employee only platform.
Breakdown by organisation below.
Organisation
iThink accounts created
Account holders from regional WA
Agricultural Produce Commission
3
1
Albany, City of
19
16
Animal Resources Centre
1
0
Armadale, City of
8
0
Ashburton, Shire of
2
1
Augusta Margaret River, Shire of
10
10
Bassendean, Town of
1
0
Bayswater, City of
4
0
Belmont, City of
3
0
Botanic Gardens and Parks Authority
1
0
Bridgetown-Greenbushes, Shire of
1
1
Broome, Shire of
3
3
Bruce Rock, Shire of
1
1
Bunbury, City of
2
2
Bunbury Harvey Regional Council
1
1
Burswood Park Board
5
0
Busselton, City of
4
3
Busselton Water
1
1
Cambridge, Town of
4
0
Canning, City of
16
0
Capel, Shire of
2
1
Carnamah, Shire of
1
1
Central Regional TAFE
16
12
Chapman Valley, Shire of
1
1
ChemCentre
2
0
Claremont, Town of
2
0
Cockburn, City of
3
0
Collie, Shire of
1
1
Commissioner for Children and Young People
2
0
Construction Training Fund
3
0
Coolgardie, Shire of
1
1
Corruption and Crime Commission
15
0
Cuballing, Shire of
1
1
Curtin University of Technology
35
1
Dardanup, Shire of
1
1
Denmark, Shire of
1
1
Department of Biodiversity, Conservation and Attractions
93
16
Department of Communities
343
31
Department of Education
498
70
Department of Finance
134
9
Department of Fire and Emergency Services
82
7
Department of Health
657
102
Department of Jobs, Tourism Science and Innovation
36
0
Department of Justice
145
19
Department of Local Government, Sport and Cultural Industries
165
10
Department of Mines, Industry Regulation and Safety
426
21
Department of Planning, Lands and Heritage
108
8
Department of Primary Industries and Regional Development
80
15
Department of the Premier and Cabinet
128
0
Department of Training and Workforce Development
97
0
Department of Transport
87
3
Department of Treasury
49
0
Department of Water and Environmental Regulation
256
30
DevelopmentWA
11
0
Donnybrook Balingup, Shire of
1
0
Dumbleyung, Shire of
1
1
Dundas, Shire of
3
3
Economic Regulation Authority
6
0
Edith Cowan University
11
0
Energy Policy WA
8
0
Equal Opportunity Commission
4
0
Esperance, Shire of
5
5
Exmouth, Shire of
1
1
Forest Products Commission
7
2
Fremantle, City of
1
0
Fremantle Ports
2
0
Gascoyne Development Commission
6
6
Gnowangerup, Shire of
1
1
Goldfields-Esperance Development Commission
7
6
Gosnells, City of
4
0
Government Employees Superannuation Board (GESB)
1
0
Government House Western Australia
2
0
Great Southern Development Commission
1
1
Greater Geraldton, City of
9
9
Harvey, Shire of
1
1
Health and Disability Services Complaints Office
4
0
Horizon Power
7
1
Industrial Relations Commission (Western Australia)
1
0
Infrastructure WA
3
0
Insurance Commission of Western Australia
15
0
Joondalup, City of
6
0
Kalamunda, City of
8
0
Kalgoorlie-Boulder, City of
1
1
Karratha, City of
1
1
Keep Australia Beautiful Council
2
0
Kimberley Development Commission
2
2
Kojonup, Shire of
2
2
Kwinana, City of
2
0
Landgate
73
0
Legal Aid Commission of Western Australia
11
2
Legal Practice Board of Western Australia
3
0
Lotterywest
25
0
Main Roads WA
46
3
Mandurah, City of
6
3
Manjimup, Shire of
1
1
Melville, City of
6
0
Mental Health Advocacy Service
1
0
Mental Health Commission
49
0
Merredin, Shire of
1
1
Metronet
4
0
Metropolitan Cemeteries Board
6
0
Midwest Development Commission
4
3
Minerals Research Institute of Western Australia
1
0
Murdoch University
4
0
Murray, Shire of
1
1
My Leave
2
0
Nannup, Shire of
1
1
Narrogin, Shire of
2
2
Nedlands, City of
6
0
North Metropolitan TAFE
160
0
North Regional TAFE
3
3
Northam, Shire of
2
1
Northampton, Shire of
1
1
Nungarin, Shire of
1
1
Office of the Appeals Convenor
2
0
Office of the Auditor General
18
0
Office of the Chief Psychiatrist
3
0
Office of the Director of Public Prosecutions for Western Australia
4
0
Office of the Information Commissioner
6
0
Office of the Inspector of Custodial Services
6
0
Ombudsman WA
17
0
Parliament of Western Australia
2
0
Peel Development Commission
1
1
Perth, City of
5
0
Pilbara Ports Authority
7
4
Port Hedland, Town of
2
2
Public Sector Commission
172
0
Public Transport Authority
52
0
Racing and Wagering Western Australia
1
0
Rockingham, City of
7
1
School Curriculum and Standards Authority WA
7
0
Serpentine-Jarrahdale, Shire of
2
2
Small Business Development Corporation
16
0
South Metropolitan TAFE
35
1
South Perth, City of
8
0
South Regional TAFE
8
8
South West Development Commission
2
1
Southern Ports
1
0
Stirling, City of
10
0
Subiaco, City of
1
0
Swan, City of
5
0
Synergy
4
0
University of Western Australia
28
6
Upper Gascoyne, Shire of
1
1
Venueswest
11
0
Victoria Park, Town of
7
0
Vincent, City of
7
0
Wanneroo, City of
8
0
Waroona, Shire of
1
1
Water Corporation
6
0
West Arthur, Shire of
1
1
Western Australia Police Force
88
3
Western Australian Electoral Commission
2
0
Western Australian Meat Industry Authority
4
1
Western Australian Treasury Corporation
2
0
Western Power
12
1
WorkCover
21
0
Yilgarn, Shire of
1
1
Unaccounted users - have not completed registration
4
0
Medallia
7
N/A
(b) At 10 August 2021, 1,464 ideas have been submitted in response to open and private challenges.
(i) 571 ideas from the public (while iThink was open to the public between April and October 2020).
(ii) 893 ideas from government employees.
(iii) 86 ideas referred to departments. As some ideas were referred to multiple departments, the number of ideas referred is less than the total in the below table.
Department
Number of ideas referred
Department of Communities
29
Department of Education
6
Department of Finance
30
Department of Health
2
Department of Jobs, Tourism, Science and Innovation
11
Department of Local Government, Sport and Cultural Industries
3
Department of Mines, Industry Regulation and Safety
4
Department of the Premier and Cabinet
5
Department of Training and Workforce Development
2
Department of Transport
4
Mental Health Commission
3
WA Police
1
Total
100
An additional 431 ideas received during the public COVID-19 recovery challenges were referred to a director general reference group for consideration in the context of the WA Recovery Plan and their individual agencies’ activities.
(iv) iThink is an ideas generation platform to inform and contribute to business improvement. Agencies consider ideas from iThink alongside other ideas generated through stakeholder engagement and planning processes. These may or may not be formed into, or comprise part of, active policy or initiatives.
(c)
(i) Nil.
(ii) 7 current and former directors general.
(d) Not applicable.
(e) Nil.
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