❓ A WA parliamentary question on notice requesting data on the number of complaints received, resolved, pending, and unresolved by departments, agencies, and publicly owned corporations within the Treasurer's portfolio for the 2016-17 and 2017-18 financial years. The response provides a breakdown by department/agency.
AnsweredQoN 3557Legislative Assembly
Asked
14 August 2018
Member
Portfolio
Treasurer; Minister for Finance; Energy; Aboriginal Affairs
QuestionView source ↗
In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) During the 2016–17 financial year: (i) How many complaints were received by the department; (ii) How many complaints were successfully resolved and closed; (iii) How many complaints are pending action; and (iv) How many complaints were unable to be resolved; and (b) During the 2017-18 financial year: (i) How many complaints were received by the department; (ii) How many complaints were successfully resolved and closed; (iii) How many complaints are pending action; and (iv) How many complaints were unable to be resolved?
AnswerView source ↗
Answered
18 September 2018
Response time
9 days
Department of Treasury
(a)(i) Nil
(ii-iv) Not applicable
(b)(i) One
(ii) One
(iii) Nil
(iv) Nil
Department of Finance
(a)(i) 1,110
(ii) 1,110
(iii) Nil
(iv) Nil
(b)(i) 72
(ii) 70
(iii) 2
(iv) Nil
Western Australia Treasury Corporation
(a)(i) Nil
(ii-iv) Not applicable
(b)(i) Nil
(ii-iv) Not applicable
Economic Regulation Authority
(a)(i) Nil
(ii-iv) Not applicable
(b)(i) Nil
(ii-iv) Not applicable
Department of Planning, Lands and Heritage
Former Department of Aboriginal Affairs
(a) (i)-(iv) Nil
(b) Not applicable
Department of Planning, Lands and Heritage
Please refer to Legislative Assembly question on notice 3560.
Aboriginal Policy and Coordination Unit
Please refer to Legislative Assembly Question on Notice 3547.
Western Power
(a)(i) 1629
(ii) 1629
(ii) 0
(iii) 0
(b)(i) 1793
(ii) 1789
(ii) 4
(iii) 0
Synergy
(a)(i) 2,111
(ii) 2,111
(iii) 0
(iv) 0
(b)(i) 2,262
(ii) 2,249
(iii) 13
(iv) 0
Horizon Power
(a)(i) 263
(ii) 263
(iii) Nil
(iv) Nil
(b)(i) 131
(ii) 131
(iii) Nil
(iv) Nil
Government Employees Superannuation Board
(a) 2016-17
(b) 2017-18
(i)
271
248
(ii)
271
248
(iii)
3
0
(iv)
3
0
Fire and Emergency Services Superannuation Fund
(a)(i) Nil
(ii-iv) Not applicable
(b)(i) Nil
(ii-iv) Not applicable
Insurance Commission of Western Australia
(a)(i) 17
(ii) 17
(iii) Nil
(iv) Nil
(b)(i) 16
(ii) 16
(iii) Nil
(iv) Nil
Office of the Auditor General
(a)(i) 1
(ii) 1
(iii) Nil
(iv) Nil
(b)(i) 1
(ii) 1
(iii) Nil
(iv) Nil
(a)(i) Nil
(ii-iv) Not applicable
(b)(i) One
(ii) One
(iii) Nil
(iv) Nil
Department of Finance
(a)(i) 1,110
(ii) 1,110
(iii) Nil
(iv) Nil
(b)(i) 72
(ii) 70
(iii) 2
(iv) Nil
Western Australia Treasury Corporation
(a)(i) Nil
(ii-iv) Not applicable
(b)(i) Nil
(ii-iv) Not applicable
Economic Regulation Authority
(a)(i) Nil
(ii-iv) Not applicable
(b)(i) Nil
(ii-iv) Not applicable
Department of Planning, Lands and Heritage
Former Department of Aboriginal Affairs
(a) (i)-(iv) Nil
(b) Not applicable
Department of Planning, Lands and Heritage
Please refer to Legislative Assembly question on notice 3560.
Aboriginal Policy and Coordination Unit
Please refer to Legislative Assembly Question on Notice 3547.
Western Power
(a)(i) 1629
(ii) 1629
(ii) 0
(iii) 0
(b)(i) 1793
(ii) 1789
(ii) 4
(iii) 0
Synergy
(a)(i) 2,111
(ii) 2,111
(iii) 0
(iv) 0
(b)(i) 2,262
(ii) 2,249
(iii) 13
(iv) 0
Horizon Power
(a)(i) 263
(ii) 263
(iii) Nil
(iv) Nil
(b)(i) 131
(ii) 131
(iii) Nil
(iv) Nil
Government Employees Superannuation Board
(a) 2016-17
(b) 2017-18
(i)
271
248
(ii)
271
248
(iii)
3
0
(iv)
3
0
Fire and Emergency Services Superannuation Fund
(a)(i) Nil
(ii-iv) Not applicable
(b)(i) Nil
(ii-iv) Not applicable
Insurance Commission of Western Australia
(a)(i) 17
(ii) 17
(iii) Nil
(iv) Nil
(b)(i) 16
(ii) 16
(iii) Nil
(iv) Nil
Office of the Auditor General
(a)(i) 1
(ii) 1
(iii) Nil
(iv) Nil
(b)(i) 1
(ii) 1
(iii) Nil
(iv) Nil
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