❓ A parliamentary question regarding the Hardship Utility Grant Scheme (HUGS) assistance provided to Aqwest customers, including application numbers, approvals, exceptional circumstances funding, payment plans, and disconnections.
AnsweredQoN 895Legislative Council
QuestionView source ↗
HARDSHIP UTILITY GRANT SCHEME — AQWEST
(1) On what date was hardship utility grant scheme assistance made available to Aqwest customers? (2) For 2011, how many Aqwest customers — (a) applied for HUGS assistance; (b) received HUGS assistance; (c) applied for exceptional circumstances HUGS assistance, and how much additional funding did they receive; (d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay? Hon HELEN MORTON
(1) On what date was hardship utility grant scheme assistance made available to Aqwest customers? (2) For 2011, how many Aqwest customers — (a) applied for HUGS assistance; (b) received HUGS assistance; (c) applied for exceptional circumstances HUGS assistance, and how much additional funding did they receive; (d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay? Hon HELEN MORTON
AnswerView source ↗
I thank the honourable member for some notice of this question. (1) October 2010. (2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(2) For 2011, how many Aqwest customers — (a) applied for HUGS assistance; (b) received HUGS assistance; (c) applied for exceptional circumstances HUGS assistance, and how much additional funding did they receive; (d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay? Hon HELEN MORTON replied: I thank the honourable member for some notice of this question. (1) October 2010. (2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(b) received HUGS assistance; (c) applied for exceptional circumstances HUGS assistance, and how much additional funding did they receive; (d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay?
(c) applied for exceptional circumstances HUGS assistance, and how much additional funding did they receive; (d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay?
(d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay?
(e) had their water disconnected due to inability to pay?
I thank the honourable member for some notice of this question. (1) October 2010. (2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(1) October 2010. (2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(d) Fifty-nine paid by instalment. (e) None was disconnected.
(e) None was disconnected.
(2) For 2011, how many Aqwest customers — (a) applied for HUGS assistance; (b) received HUGS assistance; (c) applied for exceptional circumstances HUGS assistance, and how much additional funding did they receive; (d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay? Hon HELEN MORTON replied: I thank the honourable member for some notice of this question. (1) October 2010. (2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(b) received HUGS assistance; (c) applied for exceptional circumstances HUGS assistance, and how much additional funding did they receive; (d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay?
(c) applied for exceptional circumstances HUGS assistance, and how much additional funding did they receive; (d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay?
(d) arranged to have their water bills paid by instalments to avoid disconnection; and (e) had their water disconnected due to inability to pay?
(e) had their water disconnected due to inability to pay?
I thank the honourable member for some notice of this question. (1) October 2010. (2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(1) October 2010. (2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(2) In the 2010–11 financial year — (a) Six customers applied. (b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(b) Three received assistance. (c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(c) None was assessed as meeting the criteria for exceptional circumstances. (d) Fifty-nine paid by instalment. (e) None was disconnected.
(d) Fifty-nine paid by instalment. (e) None was disconnected.
(e) None was disconnected.
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