A WA parliamentary question seeks data on complaints made to the Chief Psychiatrist regarding the quality of mental health services, broken down by complainant type and year. The answer provides the requested data, grouping relatives, carers, and next of kin together.

AnsweredQoN 5200Legislative Council
Asked
6 March 2012
Portfolio
Mental Health

QuestionView source ↗

How many complaints were made to the Chief Psychiatrist in -
(a) 2008-2009;
(b) 2009-2010; and
(c) 2010-2011,
about the quality of mental health in accordance with the right of patients under the
Mental Health Act 1996
by the -
(i) patient;
(ii) relative:
(iii) carer;
(iv) advocate; or
(v) provider with the permission of the patient?

AnswerView source ↗

Answered
2 May 2012
Responded by
Minister for Mental Health
Response time
57 days
(a) 'Complaints and Issues' made to the Chief Psychiatrist in 2008-2009 regarding 'Rights, Respect and Dignity' by:
(i) Patient: 81
(ii & iii) Relative/Carer/Next of Kin (NOK): 3
(iv) Advocacy Agency: 19
(v) Health Professional: 6
(b) 'Complaints and Issues' made to the Chief Psychiatrist in 2009-2010 regarding 'Rights, Respect and Dignity' by:
(i) Patient: 59
(ii & iii) Relative/Carer/NOK: 5
(iv) Advocacy Agency: 12
(v) Health Professional:12
(c) 'Complaints and Issues' made to the Chief Psychiatrist in 2010-2011 regarding 'Rights, Respect and Dignity' by:
(i) Patient: 74
(ii & iii) Relative/Carer/NOK: 4
(iv) Advocacy Agency: 7
(v) Health Professional: 8
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