❓ A WA parliamentary question seeks information on on-hold music, copyright fees, and responsible officers for telephony systems across the Water and Mental Health portfolios. The answers reveal varying practices across different agencies, with some having no on-hold music.
AnsweredQoN 1428Legislative Assembly
QuestionView source ↗
In relation to the Ministerial office and all associated portfolio agency offices:
(a) what recorded music or radio station is broadcast on office on-hold telephony systems;
(b) what fees are paid to the Australasian Performing Right Association (APRA), artists directly or any copyright bodies; and
(c) who is the responsible officer for deciding selection of on-hold material?
(a) what recorded music or radio station is broadcast on office on-hold telephony systems;
(b) what fees are paid to the Australasian Performing Right Association (APRA), artists directly or any copyright bodies; and
(c) who is the responsible officer for deciding selection of on-hold material?
AnswerView source ↗
Answered
15 September 2009
Responded by
Minister for Water; Mental Health
Response time
27 days
Ministerial Office advises:
(a-c) Please refer to Legislative Assembly Question on Notice 1415.
The Department of Water answered:
(a) Music bed - managed rights music.
(b) None.
(c) Corporate Communications Manager.
For Water Corporation
(a-b) The Water Corporation has no recorded music or radio station broadcast on its office on-hold telephony systems.
(c) Not applicable.
Drug and Alcohol Office
1. The Drug and Alcohol Office's telephone system does not provide any music whilst the caller is on hold.
2. Not applicable.
3. The Executive Director of the Drug and Alcohol Office would be responsible for deciding upon any on-hold material for the Drug and Alcohol Office telephone system.
Note: The above answer is for the Drug and Alcohol Office only.
The Mental Health Division and mental health services in Area Health Services form part of the Department of Health and of hospitals boards which are in the Minister for Health's portfolio. As a consequence, information concerning the Mental Health Division and mental health services is included in the answer provided in respect of the Department of Health as a whole by the Minister for Health.
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(a-c) Please refer to Legislative Assembly Question on Notice 1415.
The Department of Water answered:
(a) Music bed - managed rights music.
(b) None.
(c) Corporate Communications Manager.
For Water Corporation
(a-b) The Water Corporation has no recorded music or radio station broadcast on its office on-hold telephony systems.
(c) Not applicable.
Drug and Alcohol Office
1. The Drug and Alcohol Office's telephone system does not provide any music whilst the caller is on hold.
2. Not applicable.
3. The Executive Director of the Drug and Alcohol Office would be responsible for deciding upon any on-hold material for the Drug and Alcohol Office telephone system.
Note: The above answer is for the Drug and Alcohol Office only.
The Mental Health Division and mental health services in Area Health Services form part of the Department of Health and of hospitals boards which are in the Minister for Health's portfolio. As a consequence, information concerning the Mental Health Division and mental health services is included in the answer provided in respect of the Department of Health as a whole by the Minister for Health.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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