Hon Dr Steve Thomas asked about Synergy and Horizon Power disconnections and HUGS applications from March to May 2023. The Minister for Energy provided data on disconnection notices, completed disconnections, re-energisations, and HUGS grants, referring HUGS application numbers to the Department of Communities.

AnsweredQoN 960Legislative Council
Asked
30 August 2023
Portfolio
Energy

QuestionView source ↗

SYNERGY AND HORIZON
POWER — DISCONNECTIONS
960. Hon Dr STEVE THOMAS to the parliamentary secretary
representing the Minister for Energy:
I refer to the Synergy and Horizon
Power disconnections.
(1) How many residential disconnection notices have
been issued for each month from 1 March to 31 May 2023?
(2) How many
residential disconnections have occurred for each month from 1 March to 31 May 2023?
(3) What was the
number of applications received and hardship utility grant scheme payments made
in each month from 1 March to 31 May 2023?

AnswerView source ↗

I thank the member for some notice
of the question.
(1)–(3) The following answer
has been provided to me by the Minister for Energy. It is largely in tabular
form.
I seek leave to have the response
incorporated into Hansard .
[Leave granted for the following
material to be incorporated.]
(1)–(2) HORIZON POWER
AND SYNERGY – RESIDENTIAL ELECTRICITY CUSTOMERS
Disconnection
notices issued
Disconnections
completed
Re-energisations
Mar
23
2,774
1,371
2,774
Apr
23
2,321
634
2,126
May
23
3,120
1656
3,001
(3) The Hardship
Utility Grant Scheme (HUGS) is administered by the Department of Communities.
The question regarding applications received should be directed to that
agency.
The number and value of HUGS
applications approved for Synergy and Horizon Power customers is provided
below.

Number of HUGS applications
approved - Synergy
Value of HUGS grants paid – Synergy
Number of HUGS applications
approved - Horizon Power
Value of HUGS grants paid - Horizon Power
March
2023
796
$458,716
14
$12,054
April
2023
607
$352,980
19
$16,275
May
2023
829
$466,084
21
$18,653

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