Hon. Alison Xamon asks the Department of Child Protection for data on supervised contact visits, including frequency, scheduling delays, and cancellations, particularly those due to staffing issues. The department claims the data is not readily available in an aggregate format.

AnsweredQoN 5854Legislative Council
Asked
14 August 2012
Portfolio
Child Protection

QuestionView source ↗

I refer to Department of Child Protection supervised contact visits, and I ask —
(1) How many supervised contacts were undertaken in each of the years —
(a) 2009;
(b) 2010;
(c) 2011; and
(d) 2012 to date?
(2) What is the average time period between a request and the supervised contact?
(3) What is the average time it takes to reschedule a cancelled contact?
(4) How many supervised contacts were cancelled by the department in 2011?
(5) How many supervised contacts were cancelled by the department in 2012?
(6) How many supervised contacts were postponed by the department in 2011?
(7) How many supervised contacts were postponed by the department in 2012?
(8) On how many occasions in 2011 were contacts cancelled or postponed due to staffing issues?
(9) On how many occasions in 2012 were contacts cancelled or postponed due to staffing issues?
(10) When a contact is cancelled by the department, how long does it take on average to reschedule?

AnswerView source ↗

Answered
18 September 2012
Responded by
Minister for Child Protection
Response time
35 days
(1 - 10) The requested data on supervised contact visits is not able to be provided as it is recorded on individual client files only and not available on an aggregate basis.
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