❓ A WA parliamentary question seeks data on DFES volunteer compliance with a mandatory online Code of Conduct course, including completion rates, deregistration numbers, and the system's completion recording process. The Minister provides detailed figures and clarifies the completion requirements.
AnsweredQoN 6396Legislative Assembly
QuestionView source ↗
I refer to the mandatory online Code of Conduct of which Department of Fire and Emergency Services (DFES) volunteers are required to complete, and ask: (a) Can the Minister list for each registered volunteer emergency service organisation: (i) The total number of registered volunteers in each organisation; (ii) The total number of volunteers in each organisation who completed the
mandatory code of conduct course within the stated 4 week limit as
outlined in the Commissioner's Circular 98/2020 on 18 June 2020; (iii) The total number of volunteers in each organisation who did not
complete the mandatory code of conduct course within the stated 4 week
limit; (iv) The total number of volunteers in each organisation who completed the mandatory code of conduct online course to date; (v) The total number of volunteers in each organisation who have not completed the course to date; and (vi) The total number of volunteers in each organisation who have deregistered since 22 June 2020; (b) Can the Minister outline the actions that will be taken for those
volunteers who have not completed the mandatory code of conduct; and (c) Can the Minister confirm that simply logging into the online course as a
registered volunteer is sufficient to be recorded as having
completed the mandatory code of conduct course, even though the body of
the course has not been read and/or completed: (i) If not, at what point in the process of completing the online code of
conduct course does the system formally register the applicant as having
completed the online code of conduct course; and (ii) If yes, is the Minister aware of how many registered volunteers have
simply logged into the mandatory course, and not completed the course as
required?
mandatory code of conduct course within the stated 4 week limit as
outlined in the Commissioner's Circular 98/2020 on 18 June 2020; (iii) The total number of volunteers in each organisation who did not
complete the mandatory code of conduct course within the stated 4 week
limit; (iv) The total number of volunteers in each organisation who completed the mandatory code of conduct online course to date; (v) The total number of volunteers in each organisation who have not completed the course to date; and (vi) The total number of volunteers in each organisation who have deregistered since 22 June 2020; (b) Can the Minister outline the actions that will be taken for those
volunteers who have not completed the mandatory code of conduct; and (c) Can the Minister confirm that simply logging into the online course as a
registered volunteer is sufficient to be recorded as having
completed the mandatory code of conduct course, even though the body of
the course has not been read and/or completed: (i) If not, at what point in the process of completing the online code of
conduct course does the system formally register the applicant as having
completed the online code of conduct course; and (ii) If yes, is the Minister aware of how many registered volunteers have
simply logged into the mandatory course, and not completed the course as
required?
AnswerView source ↗
Answered
13 October 2020
Responded by
Minister for Emergency Services; Corrective Services
Response time
9 days
(a)(i) Volunteer Fire and Rescue Service: 2,626
Volunteer Fire and Emergency Service: 1,065
Marine Rescue Service: 1,778
State Emergency Services: 2,131
Private Fire and Rescue Brigades: 106
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 258
Bushfire Brigades: 19,516
Total: 26,285
(a)(ii) Volunteer Fire and Rescue Service: 529
Volunteer Fire and Emergency Service: 99
Marine Rescue Service: 266
State Emergency Services: 552
Private Fire and Rescue Brigades: 3
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 6
(a)(iii) Volunteer Fire and Rescue Service: 2,045
Volunteer Fire and Emergency Service: 929
State Emergency Services: 1,421
Marine Rescue Service: 1,424
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 252
Private Fire and Rescue Brigades: 103
(a)(iv) Volunteer Fire and Rescue Service: 647
Volunteer Fire and Emergency Service: 154
Marine Rescue Service: 348
State Emergency Services: 652
Private Fire and Rescue Brigades: 7
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 8
(a)(v) Volunteer Fire and Rescue Service: 1,913
Volunteer Fire and Emergency Service: 886
Marine Rescue Services: 1,365
State Emergency Services: 1,317
Private Fire and Rescue Brigades: 80
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 248
(a)(vi) Volunteer Fire and Rescue Service: 61
Volunteer Fire and Emergency Service: 53
Marine Rescue Services: 46
State Emergency Services: 75
Private Fire and Rescue Brigades: 0
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 0
Bushfire Brigades: 380
Not all of the volunteers that deregistered were active volunteers and some have re-joined. These figures represent average volunteer movements for each service in the time period specified.(b) Yes. Every three months DFES compiles training reports for all non-compliant training. These reports are provided to the regions, and non-compliance is managed locally. Volunteer leaders work with, and encourage all volunteers to complete training.
(c) Logging into the eAcademy and selecting the Code of Conduct course will not record the participant as having completed the course.
(c)(i) The last page of the online course presents an assessment icon. On the selection of the icon for the Code of Conduct course there is a statement ‘I have read and understood the DFES Code of Conduct and agree to abide by this Code of Conduct, Public Sector Standards and all DFES policies and procedures’. By selecting the ‘agree’ button the course is complete, and participants become registered as having completed the training.
(c)(ii) Not applicable.
Volunteer Fire and Emergency Service: 1,065
Marine Rescue Service: 1,778
State Emergency Services: 2,131
Private Fire and Rescue Brigades: 106
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 258
Bushfire Brigades: 19,516
Total: 26,285
(a)(ii) Volunteer Fire and Rescue Service: 529
Volunteer Fire and Emergency Service: 99
Marine Rescue Service: 266
State Emergency Services: 552
Private Fire and Rescue Brigades: 3
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 6
(a)(iii) Volunteer Fire and Rescue Service: 2,045
Volunteer Fire and Emergency Service: 929
State Emergency Services: 1,421
Marine Rescue Service: 1,424
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 252
Private Fire and Rescue Brigades: 103
(a)(iv) Volunteer Fire and Rescue Service: 647
Volunteer Fire and Emergency Service: 154
Marine Rescue Service: 348
State Emergency Services: 652
Private Fire and Rescue Brigades: 7
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 8
(a)(v) Volunteer Fire and Rescue Service: 1,913
Volunteer Fire and Emergency Service: 886
Marine Rescue Services: 1,365
State Emergency Services: 1,317
Private Fire and Rescue Brigades: 80
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 248
(a)(vi) Volunteer Fire and Rescue Service: 61
Volunteer Fire and Emergency Service: 53
Marine Rescue Services: 46
State Emergency Services: 75
Private Fire and Rescue Brigades: 0
Bushfire Brigades under the control of DFES (Pilbara and Kimberley): 0
Bushfire Brigades: 380
Not all of the volunteers that deregistered were active volunteers and some have re-joined. These figures represent average volunteer movements for each service in the time period specified.(b) Yes. Every three months DFES compiles training reports for all non-compliant training. These reports are provided to the regions, and non-compliance is managed locally. Volunteer leaders work with, and encourage all volunteers to complete training.
(c) Logging into the eAcademy and selecting the Code of Conduct course will not record the participant as having completed the course.
(c)(i) The last page of the online course presents an assessment icon. On the selection of the icon for the Code of Conduct course there is a statement ‘I have read and understood the DFES Code of Conduct and agree to abide by this Code of Conduct, Public Sector Standards and all DFES policies and procedures’. By selecting the ‘agree’ button the course is complete, and participants become registered as having completed the training.
(c)(ii) Not applicable.
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