❓ A parliamentary question regarding ambulance diversions at Sir Charles Gairdner Hospital, with the minister's response focusing on the success of the new contract with St John Ambulance in reducing diversions and improving emergency department performance.
AnsweredQoN 500Legislative Assembly
QuestionView source ↗
After that lengthy ministerial statement I have another question. I refer the minister to the report on page 5 of The West Australian today in which it is stated that the Department of Health denied that Sir Charles Gairdner Hospital was diverting ambulances yesterday. (1) I personally took a phone call from a health care professional involved in an ambulance being diverted away from the emergency department of Sir Charles Gairdner Hospital at around 12.30 pm yesterday. Will the minister explain what circumstances constitute an official bypass according to his department? As the minister is aware, more than one ambulance was involved. (2) In view of the mounting evidence that the real and full extent of ambulance bypasses has been concealed in recent weeks, will the minister now admit that this is yet another attempt to manipulate health statistics to conceal the growing crisis in the State’s health system? Is that another look, minister? Mr J.A. McGINTY
AnswerView source ↗
(1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
(1) I personally took a phone call from a health care professional involved in an ambulance being diverted away from the emergency department of Sir Charles Gairdner Hospital at around 12.30 pm yesterday. Will the minister explain what circumstances constitute an official bypass according to his department? As the minister is aware, more than one ambulance was involved. (2) In view of the mounting evidence that the real and full extent of ambulance bypasses has been concealed in recent weeks, will the minister now admit that this is yet another attempt to manipulate health statistics to conceal the growing crisis in the State’s health system? Is that another look, minister? Mr J.A. McGINTY replied: (1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
(2) In view of the mounting evidence that the real and full extent of ambulance bypasses has been concealed in recent weeks, will the minister now admit that this is yet another attempt to manipulate health statistics to conceal the growing crisis in the State’s health system? Is that another look, minister? Mr J.A. McGINTY replied: (1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Mr J.A. McGINTY replied: (1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
(1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
(1) I personally took a phone call from a health care professional involved in an ambulance being diverted away from the emergency department of Sir Charles Gairdner Hospital at around 12.30 pm yesterday. Will the minister explain what circumstances constitute an official bypass according to his department? As the minister is aware, more than one ambulance was involved. (2) In view of the mounting evidence that the real and full extent of ambulance bypasses has been concealed in recent weeks, will the minister now admit that this is yet another attempt to manipulate health statistics to conceal the growing crisis in the State’s health system? Is that another look, minister? Mr J.A. McGINTY replied: (1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
(2) In view of the mounting evidence that the real and full extent of ambulance bypasses has been concealed in recent weeks, will the minister now admit that this is yet another attempt to manipulate health statistics to conceal the growing crisis in the State’s health system? Is that another look, minister? Mr J.A. McGINTY replied: (1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Mr J.A. McGINTY replied: (1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
(1)-(2) Members opposite are not happy unless they have something to whinge about. The record in the emergency departments this year as a result of these factors has been quite outstanding. We have entered into a new contract with the St John Ambulance Association. I have just finished speaking with the state director of St John Ambulance Australia, Mr Ian Kaye Eddie, and the director of the State Emergency Service, Dr Shane Kelly. They have told me that this year, during this winter period, the figures for July indicate an 11 per cent increase in the utilisation of the ambulance service in this State. That means that many more people are being transported by ambulance and being looked after in the way the community expects. That is why it was so timely that we entered into the new contract, effective from 1 July, to provide additional money for more ambulances, and ambulance officers and, most importantly, more services for the public. Of course, the Opposition can only whinge about that. As I have already said, last winter, 50 triple diversions occurred within our hospital system. That meant that patients in ambulances were directed from hospitals that were most appropriate for their care. This year, throughout the months from 1 May to today that number has collapsed from 50 to five. That is a tremendous tribute to one of the terms of the contract with St John Ambulance; namely, that St John Ambulance direct ambulances to take people to the most appropriate hospital for their treatment and where they can receive the most efficient treatment. St John Ambulance has a diversion arrangement under the contract with the State Government. It is working tremendously well and the figures reflect the way the emergency departments are coping. We all know that winter is a difficult time and the effects of that demand on the health service are cumulative. In late August and perhaps the first week or so of September, that demand is at its worst. I apologise for not having turned off my mobile phone, Mr Speaker. Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Several members interjected. Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Mr J.A. McGINTY: The Opposition has been trying to create a fiction about diversions that simply do not occur. St John Ambulance directs its ambulances to the appropriate hospital, a policy that has been tremendously successful. I accept that, during periods of peak demand - we all know how busy hospitals are in winter - we rely on our staff to handle the pressure with which they are confronted. The Opposition is endeavouring to create a fiction that somehow unofficial diversions are occurring. However, that claim was debunked by St John Ambulance when it said that that was not true. Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Mr D.F. Barron-Sullivan interjected. Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
Mr J.A. McGINTY: Any individual working in the system might have a particular point of view. The system is greater than those individuals and it is working tremendously well.
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