❓ A Member of Parliament asks about the Perth Mint's data handling practices, specifically regarding customer data updates and privacy policies. The Minister provides answers and tables the relevant policies.
AnsweredQoN 1097Legislative Council
QuestionView source ↗
PERTH MINT — CUSTOMER DATA
1097. Hon NICK GOIRAN to the parliamentary secretary
representing the Minister for Mines and Petroleum:
The context of my question is a confidential
email I received from a concerned constituent following a phone call
purportedly from the Perth Mint asking them to update their personal details.
(1) Does the Perth Mint make phone calls requesting
current or former customers to update their personal details?
(2) What data belonging to previous
customers does the Perth Mint retain?
(3) Does Perth Mint have a data
privacy policy?
(4) If yes to (3), will the
minister table a copy of this policy?
1097. Hon NICK GOIRAN to the parliamentary secretary
representing the Minister for Mines and Petroleum:
The context of my question is a confidential
email I received from a concerned constituent following a phone call
purportedly from the Perth Mint asking them to update their personal details.
(1) Does the Perth Mint make phone calls requesting
current or former customers to update their personal details?
(2) What data belonging to previous
customers does the Perth Mint retain?
(3) Does Perth Mint have a data
privacy policy?
(4) If yes to (3), will the
minister table a copy of this policy?
AnswerView source ↗
I thank the member for some notice
of the question. I am glad he is finally asking it. There is a lot of material
in the file, so it would be good to get rid of it.
The following answer has been
provided to me by the Minister for Mines and Petroleum.
(1) As part of
its regulatory compliance, the Perth Mint periodically contacts current and
former customers via telephone, email and letter to request they update their
personal details using a secure method. The Perth Mint does not request
customers to update personal details over the phone.
(2) As part of its regulatory compliance, the Perth
Mint retains data to verify the identity of a customer, maintain the
customer's account and record their transactions. The data is held per
the defined retention periods in the relevant legislation.
(3) The Perth Mint has a range of privacy policies,
including a privacy policy regarding customers' personal data.
(4) The Perth Mint's privacy policies are
publicly available at the webpage www.perthmint.com/privacy-policy .
Copies of these policies are tabled with this answer.
[See paper 2535 .]
of the question. I am glad he is finally asking it. There is a lot of material
in the file, so it would be good to get rid of it.
The following answer has been
provided to me by the Minister for Mines and Petroleum.
(1) As part of
its regulatory compliance, the Perth Mint periodically contacts current and
former customers via telephone, email and letter to request they update their
personal details using a secure method. The Perth Mint does not request
customers to update personal details over the phone.
(2) As part of its regulatory compliance, the Perth
Mint retains data to verify the identity of a customer, maintain the
customer's account and record their transactions. The data is held per
the defined retention periods in the relevant legislation.
(3) The Perth Mint has a range of privacy policies,
including a privacy policy regarding customers' personal data.
(4) The Perth Mint's privacy policies are
publicly available at the webpage www.perthmint.com/privacy-policy .
Copies of these policies are tabled with this answer.
[See paper 2535 .]
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