Mr. Krsticevic's question seeks detailed financial and customer data regarding Keystart loans over the past five years, covering loan values, customer numbers, and account closures. The answer provides specific figures for each requested metric, offering a comprehensive overview of Keystart's performance.

AnsweredQoN 6331Legislative Assembly
Asked
11 August 2020
Portfolio
Housing

QuestionView source ↗

I refer to Keystart and ask, for each of the past five years: (a) What is the total value of loans made by Keystart; (b) What is the average value of a Keystart loan; (c) How many clients have a Keystart loan, in total; (d) How many new clients signed up with Keystart for a loan; (e) How many clients have refinanced their loan with another lender; and (f) How many clients have paid off their mortgage in full?

AnswerView source ↗

Answered
15 September 2020
Responded by
Minister for Housing
Response time
9 days
Answers to questions C, D and F include loans equitably assigned to Bendigo and Adelaide Bank in 2016 as these customers continue to be serviced as Keystart’s customers.
(a)  Total value of loan approvals made by Keystart:
Financial Year
Loan Approval Value $
2015-16
$ 878,857,210
2016-17
$ 750,592,789
2017-18
$ 981,979,833
2018-19
$ 792,366,780
2019-20
$ 982,400,375
(b)  Average value of a Keystart loan rounding to nearest $1000:
Financial Year
Average Loan Value $
2015-16
$ 353,000
2016-17
$ 344,000
2017-18
$ 352,000
2018-19
$ 347,000
2019-20
$ 349,000
(c)  Keystart loans held by households at the end of each reporting financial year:
Financial Year
No. of accounts
2015-16
17,533
2016-17
17,489
2017-18
18,553
2018-19
19,344
2019-20
20,445
(d)  Number of applications formally approved by Keystart for each of the reporting financial year:
Financial Year
No. of applications
2015-16
2,489
2016-17
2,180
2017-18
2,789
2018-19
2,286
2019-20
2,816
(e)  Number of closed accounts for each of reporting financial year:
Financial Year
No. of accounts closed
2015-16
2,801
2016-17
2,255
2017-18
1,715
2018-19
1,474
2019-20
1,641
(f)  Number of clients who paid off their mortgage in full:
Financial Year
No. of accounts paid out by clients
2015-16
120
2016-17
164
2017-18
117
2018-19
130
2019-20
104

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