❓ The Minister for Housing outlines the 'Deadly tenants, deadly homes' campaign to educate Aboriginal residents about tenancy agreements under the National Partnership Agreement on Remote Indigenous Housing, highlighting the use of multilingual media and positive early outcomes.
AnsweredQoN 295Legislative Assembly
QuestionView source ↗
NATIONAL
PARTNERSHIP AGREEMENT ON REMOTE INDIGENOUS HOUSING
295. Mrs G.J. GODFREY to the
Minister for Housing:
Could the minister please inform the house about the
initiatives that the Liberal–National government is taking to educate
Aboriginal residents of remote and town-based communities about the new
property and tenancy management service being rolled out across the Kimberley?
PARTNERSHIP AGREEMENT ON REMOTE INDIGENOUS HOUSING
295. Mrs G.J. GODFREY to the
Minister for Housing:
Could the minister please inform the house about the
initiatives that the Liberal–National government is taking to educate
Aboriginal residents of remote and town-based communities about the new
property and tenancy management service being rolled out across the Kimberley?
AnswerView source ↗
I thank the member for Belmont for a very good question, and
a very relevant one. One of the requirements of the National Partnership
Agreement on Remote Indigenous Housing was that for all houses that were
refurbished and all new houses that were built, a tenancy agreement be put in
place with individual tenants in all remote communities. For most of these
tenants—in remote communities, and also in town-based communities—this
was something new, because in the past they were not subject to the Residential
Tenancies Act, and, indeed, they now will be paying a percentage of their
income in rent.
This presented a challenge to my Department of Housing in
terms of how to get this message across. So I am very pleased to inform the
house this afternoon of the ''Deadly tenants, deadly homes''
campaign or strategy that has been rolled out by the department. This presented
a number of challenges that had to be met. What we wanted to achieve from the
campaign was for tenants to take up the three messages that I have been
conveying to all tenants: look after their house, pay their rent, and respect
their neighbours. We added another message in this campaign, and that was for
tenants to talk to their Department of Housing officer; so, if they had trouble
in meeting any of those three requirements, to please pick up the phone or try
to get in contact with their Department of Housing officer.
There were challenges in communicating this campaign: the message
had to be delivered to a geographically-dispersed part of the state; for some
of the audience, their primary language was not English; and, like a lot of us,
they have a low appetite for masses and masses of text-orientated messages.
Therefore, the campaign focused on using different types of media. We used
three different languages—Walmajarri, Kriol and English—to get
the message across on both television and radio. Another innovation was talking
posters. A talking poster was placed in various communities, and people could
press the button and in different languages they would get the message about
the importance of paying their rent, looking after their house and getting on
with their neighbours. We also used YouTube and Facebook, and we distributed DVDs.
The early indication about the outcome of this program is that our tenants
appreciate the targeted media campaign, and also the importance of making
changes with the new program.
I am pleased to also update the house on how we have
delivered the National Partnership Agreement on Remote Indigenous Housing in
Western Australia. As of 1 March, we have delivered 450 new homes and
refurbished 1 225 homes across 60 Aboriginal communities. I must congratulate
the Department of Housing. This was an ambitious program. We were the only
state in Australia to achieve the target put by the commonwealth in meeting
these high standards of delivering new homes and also refurbishing existing
homes. So congratulations to my Department of Housing.
a very relevant one. One of the requirements of the National Partnership
Agreement on Remote Indigenous Housing was that for all houses that were
refurbished and all new houses that were built, a tenancy agreement be put in
place with individual tenants in all remote communities. For most of these
tenants—in remote communities, and also in town-based communities—this
was something new, because in the past they were not subject to the Residential
Tenancies Act, and, indeed, they now will be paying a percentage of their
income in rent.
This presented a challenge to my Department of Housing in
terms of how to get this message across. So I am very pleased to inform the
house this afternoon of the ''Deadly tenants, deadly homes''
campaign or strategy that has been rolled out by the department. This presented
a number of challenges that had to be met. What we wanted to achieve from the
campaign was for tenants to take up the three messages that I have been
conveying to all tenants: look after their house, pay their rent, and respect
their neighbours. We added another message in this campaign, and that was for
tenants to talk to their Department of Housing officer; so, if they had trouble
in meeting any of those three requirements, to please pick up the phone or try
to get in contact with their Department of Housing officer.
There were challenges in communicating this campaign: the message
had to be delivered to a geographically-dispersed part of the state; for some
of the audience, their primary language was not English; and, like a lot of us,
they have a low appetite for masses and masses of text-orientated messages.
Therefore, the campaign focused on using different types of media. We used
three different languages—Walmajarri, Kriol and English—to get
the message across on both television and radio. Another innovation was talking
posters. A talking poster was placed in various communities, and people could
press the button and in different languages they would get the message about
the importance of paying their rent, looking after their house and getting on
with their neighbours. We also used YouTube and Facebook, and we distributed DVDs.
The early indication about the outcome of this program is that our tenants
appreciate the targeted media campaign, and also the importance of making
changes with the new program.
I am pleased to also update the house on how we have
delivered the National Partnership Agreement on Remote Indigenous Housing in
Western Australia. As of 1 March, we have delivered 450 new homes and
refurbished 1 225 homes across 60 Aboriginal communities. I must congratulate
the Department of Housing. This was an ambitious program. We were the only
state in Australia to achieve the target put by the commonwealth in meeting
these high standards of delivering new homes and also refurbishing existing
homes. So congratulations to my Department of Housing.
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