Hon Ray Halligan asks the Deputy Premier for detailed information from attitudinal research and surveys regarding satisfaction with service delivery for specific financial years. The Deputy Premier declines to provide the detailed information, citing resource constraints and noting that Community Attitudinal Monitor surveys are tabled in Parliament.

AnsweredQoN 3812Legislative Council
Asked
22 August 2006
Portfolio
Deputy Premier

QuestionView source ↗

(b) 2001-2002; (c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006

AnswerView source ↗

Answered
19 September 2006
Responded by
Parliamentary Secretary representing the Deputy Premier
Response time
28 days
(1-4) Attitudinal research and surveys are undertaken to determine the level of satisfaction of service delivery. It should be noted that all Community Attitudinal Monitor surveys are tabled in Parliament. Questions and issues for community attitude monitors are negotiated between the contract manager and the contractor, but they are generally consistent to measure changes in community attitudes. The level of detailed information requested is not easily obtainable and I am not prepared to divert staff from their normal duties.

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