❓ Hon Alanna Clohesy asks the Minister for Community Services about the regulation of early childhood and care services in WA, specifically regarding on-site visits, complaints received, and investigations undertaken between 2012-13 and 2014-15. The Minister provides the requested data.
AnsweredQoN 1266Legislative Council
QuestionView source ↗
EARLY
CHILDHOOD AND CARE SERVICES — REGULATION
1266. Hon ALANNA CLOHESY to the
minister representing the Minister for Community Services:
I refer to the regulation of early childhood and care
services in Western Australia. For each of the financial years 2012–13,
2013–14 and 2014–15 —
(1) How many on-site visits did departmental staff undertake?
(2) How many complaints were received?
(3) How many investigations of complaints and breaches were
undertaken by departmental staff?
CHILDHOOD AND CARE SERVICES — REGULATION
1266. Hon ALANNA CLOHESY to the
minister representing the Minister for Community Services:
I refer to the regulation of early childhood and care
services in Western Australia. For each of the financial years 2012–13,
2013–14 and 2014–15 —
(1) How many on-site visits did departmental staff undertake?
(2) How many complaints were received?
(3) How many investigations of complaints and breaches were
undertaken by departmental staff?
AnswerView source ↗
I thank the member for some notice of the question.
(1) In 2012–13
there were 532 visits. The information available is from 1 August 2012 to 30 June
2013, due to the introduction of the National Quality Agenda information
technology system. In 2013–14, there were 1 122 on-site visits. In 2014–15,
there were 1 828 on-site visits.
(2) In 2012–13,
188 complaints were received. In 2013–14, 326 complaints were received.
In 2014–15, 437 complaints were received.
(3) In 2012–13,
142 investigations of complaints and breaches were undertaken by departmental
staff. In � 2013–14, 259
investigations of complaints and breaches were undertaken by departmental
staff. In � 2014–15, 398
investigations of complaints and breaches were undertaken by departmental
staff.
(1) In 2012–13
there were 532 visits. The information available is from 1 August 2012 to 30 June
2013, due to the introduction of the National Quality Agenda information
technology system. In 2013–14, there were 1 122 on-site visits. In 2014–15,
there were 1 828 on-site visits.
(2) In 2012–13,
188 complaints were received. In 2013–14, 326 complaints were received.
In 2014–15, 437 complaints were received.
(3) In 2012–13,
142 investigations of complaints and breaches were undertaken by departmental
staff. In � 2013–14, 259
investigations of complaints and breaches were undertaken by departmental
staff. In � 2014–15, 398
investigations of complaints and breaches were undertaken by departmental
staff.
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