WA Parliamentary Question on Notice regarding complaints management within agencies under the Racing and Gaming portfolio. The response indicates that none of the listed agencies have a formal complaints management unit.

AnsweredQoN 1300Legislative Council
Asked
21 October 2009
Portfolio
Racing and Gaming

QuestionView source ↗

For each Department and Agency within the Minister’s portfolios, -
(1) Does the agency have a complaints management unit?
(2) If yes to (1), how many complaints have been received by the agency since 23 September 2008?
(3) What are the categories of complaints received?
(4) What is the nature of complaints in each category?
(5) How many of the total complaints fall into each category?
(6) How many complaints in each category are under investigation by the Corruption and Crime Commission?

AnswerView source ↗

Answered
10 November 2009
Responded by
Leader of the House representing the Minister for Racing and Gaming
Response time
20 days
DEPARTMENT OF RACING, GAMING AND LIQUOR
(1) No.
(2)-(6) Not applicable.
BURSWOOD PARK BOARD
(1) No.
(2)-(6) Not applicable.
WESTERN AUSTRALIAN GREYHOUND RACING ASSOCIATION
(1) No.
(2)-(6) Not applicable.
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