❓ Dr. Constable asks about the location, waiting times, client numbers, and staffing levels at Metropolitan Licensing Centres. The answer provides data on waiting times, client numbers for Jan-Mar 2007, and FTEs for driving assessors, but states that staff are multi-skilled and not dedicated solely to driver's license applications.
AnsweredQoN 2241Legislative Assembly
Asked
8 May 2007
Member
Portfolio
Minister Assisting the Minister for Planning and Infrastructure
QuestionView source ↗
(1) Where are Metropolitan Licensing Centres located?
(2) What is the average waiting time before clients receive counter service when visiting each of the Metropolitan Licensing Centres?
(3) What is the average number of clients processed at each Metropolitan Licensing Centre in January, February and March 2007?
(4) How many full time equivalent staff are employed at each Metropolitan Licensing Centre who are engaged in -
(a) processing drivers’ licence applications; and
(b) conducting driving tests?
(2) What is the average waiting time before clients receive counter service when visiting each of the Metropolitan Licensing Centres?
(3) What is the average number of clients processed at each Metropolitan Licensing Centre in January, February and March 2007?
(4) How many full time equivalent staff are employed at each Metropolitan Licensing Centre who are engaged in -
(a) processing drivers’ licence applications; and
(b) conducting driving tests?
AnswerView source ↗
Answered
12 June 2007
Responded by
Minister representing the Minister Assisting the Minister for Planning and Infrastructure
Response time
35 days
(b) conducting driving tests?
(2) For the week ending 20/04/07: Joondalup 9.00 minutes Morley 19.30 minutes West Perth 18.30 minutes Midland 11.00 minutes (estimate) Welshpool 11.80 minutes Kelmscott 8.00 minutes (estimate) Willagee 5.50 minutes Rockingham 12.60 minutes (estimate) Mandurah 35.00 minutes (estimate) (3) January 2007 February 2007 March 2007 Joondalup 14,269 12,517 12,212 Morley 11,391 9,986 10,687 West Perth 14,120 12,244 13,474 Midland 10,000 9,000 9,500 (est) Welshpool 13,527 11,470 12,963 Kelmscott 9,000 8,000 8,500 (est) Willagee 16,980 14,189 15,242 Rockingham 9,032 7,548 8,108 (est) Mandurah 8,180 6,836 7,343 (est) (4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
Joondalup 9.00 minutes Morley 19.30 minutes West Perth 18.30 minutes Midland 11.00 minutes (estimate) Welshpool 11.80 minutes Kelmscott 8.00 minutes (estimate) Willagee 5.50 minutes Rockingham 12.60 minutes (estimate) Mandurah 35.00 minutes (estimate) (3) January 2007 February 2007 March 2007 Joondalup 14,269 12,517 12,212 Morley 11,391 9,986 10,687 West Perth 14,120 12,244 13,474 Midland 10,000 9,000 9,500 (est) Welshpool 13,527 11,470 12,963 Kelmscott 9,000 8,000 8,500 (est) Willagee 16,980 14,189 15,242 Rockingham 9,032 7,548 8,108 (est) Mandurah 8,180 6,836 7,343 (est) (4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
(3) January 2007 February 2007 March 2007 Joondalup 14,269 12,517 12,212 Morley 11,391 9,986 10,687 West Perth 14,120 12,244 13,474 Midland 10,000 9,000 9,500 (est) Welshpool 13,527 11,470 12,963 Kelmscott 9,000 8,000 8,500 (est) Willagee 16,980 14,189 15,242 Rockingham 9,032 7,548 8,108 (est) Mandurah 8,180 6,836 7,343 (est) (4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
January 2007 February 2007 March 2007 Joondalup 14,269 12,517 12,212 Morley 11,391 9,986 10,687 West Perth 14,120 12,244 13,474 Midland 10,000 9,000 9,500 (est) Welshpool 13,527 11,470 12,963 Kelmscott 9,000 8,000 8,500 (est) Willagee 16,980 14,189 15,242 Rockingham 9,032 7,548 8,108 (est) Mandurah 8,180 6,836 7,343 (est) (4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
(4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
(4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
(2) For the week ending 20/04/07: Joondalup 9.00 minutes Morley 19.30 minutes West Perth 18.30 minutes Midland 11.00 minutes (estimate) Welshpool 11.80 minutes Kelmscott 8.00 minutes (estimate) Willagee 5.50 minutes Rockingham 12.60 minutes (estimate) Mandurah 35.00 minutes (estimate) (3) January 2007 February 2007 March 2007 Joondalup 14,269 12,517 12,212 Morley 11,391 9,986 10,687 West Perth 14,120 12,244 13,474 Midland 10,000 9,000 9,500 (est) Welshpool 13,527 11,470 12,963 Kelmscott 9,000 8,000 8,500 (est) Willagee 16,980 14,189 15,242 Rockingham 9,032 7,548 8,108 (est) Mandurah 8,180 6,836 7,343 (est) (4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
Joondalup 9.00 minutes Morley 19.30 minutes West Perth 18.30 minutes Midland 11.00 minutes (estimate) Welshpool 11.80 minutes Kelmscott 8.00 minutes (estimate) Willagee 5.50 minutes Rockingham 12.60 minutes (estimate) Mandurah 35.00 minutes (estimate) (3) January 2007 February 2007 March 2007 Joondalup 14,269 12,517 12,212 Morley 11,391 9,986 10,687 West Perth 14,120 12,244 13,474 Midland 10,000 9,000 9,500 (est) Welshpool 13,527 11,470 12,963 Kelmscott 9,000 8,000 8,500 (est) Willagee 16,980 14,189 15,242 Rockingham 9,032 7,548 8,108 (est) Mandurah 8,180 6,836 7,343 (est) (4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
(3) January 2007 February 2007 March 2007 Joondalup 14,269 12,517 12,212 Morley 11,391 9,986 10,687 West Perth 14,120 12,244 13,474 Midland 10,000 9,000 9,500 (est) Welshpool 13,527 11,470 12,963 Kelmscott 9,000 8,000 8,500 (est) Willagee 16,980 14,189 15,242 Rockingham 9,032 7,548 8,108 (est) Mandurah 8,180 6,836 7,343 (est) (4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
January 2007 February 2007 March 2007 Joondalup 14,269 12,517 12,212 Morley 11,391 9,986 10,687 West Perth 14,120 12,244 13,474 Midland 10,000 9,000 9,500 (est) Welshpool 13,527 11,470 12,963 Kelmscott 9,000 8,000 8,500 (est) Willagee 16,980 14,189 15,242 Rockingham 9,032 7,548 8,108 (est) Mandurah 8,180 6,836 7,343 (est) (4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
(4) (a) As licensing staff are multi skilled, there are no set staff dedicated to processing driver's licence applications. The number of staff who may handle driver's licence applications will vary on a daily basis depending on customer demand. (4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
(4) (b) Driving assessor Full Time Equivalents (FTEs) allocated to each metropolitan licensing centre are as follows: Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
Joondalup 11.5 Morley 5 West Perth 5 Midland 5 Welshpool 9 Kelmscott 4 Willagee 9 Rockingham 3 Mandurah 4
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