❓ Dr. Steve Thomas questions the Water Corporation regarding the impact of pipe upgrades on Inglewood businesses. The Minister responds, outlining project completion, communication efforts, and the availability of ex gratia payments, noting no claims have been submitted yet.
AnsweredQoN 1278Legislative Council
QuestionView source ↗
WATER CORPORATION —
WATER PIPES — INGLEWOOD
1278. Hon Dr STEVE THOMAS to the minister representing the
Minister for Water:
I refer to the Water Corporation's
upgrade of pipes along Beaufort Street, Inglewood, between Central Avenue and
Dundas Road, which commenced on 21 August 2022 and, according to the
information given to businesses in the area, was due to finish within six
weeks.
(1) When will this project be
completed and how long will it actually take?
(2) How has Water
Corporation measured the financial impact of the road and sidewalk closures
associated with the upgrades on businesses located in the work area?
(3) What has been the cost to those
business owners?
(4) How has the
Water Corporation or the government communicated or negotiated with those
affected businesses?
(5) What is the result of any
negotiations?
WATER PIPES — INGLEWOOD
1278. Hon Dr STEVE THOMAS to the minister representing the
Minister for Water:
I refer to the Water Corporation's
upgrade of pipes along Beaufort Street, Inglewood, between Central Avenue and
Dundas Road, which commenced on 21 August 2022 and, according to the
information given to businesses in the area, was due to finish within six
weeks.
(1) When will this project be
completed and how long will it actually take?
(2) How has Water
Corporation measured the financial impact of the road and sidewalk closures
associated with the upgrades on businesses located in the work area?
(3) What has been the cost to those
business owners?
(4) How has the
Water Corporation or the government communicated or negotiated with those
affected businesses?
(5) What is the result of any
negotiations?
AnswerView source ↗
I thank the member for the question.
I am well aware of this project, and —
Hon Dr Steve Thomas : It's
your old stomping ground, isn't it?
Hon ALANNAH MacTIERNAN : That
is right, just near where my office used to be. The Minister for Water has
provided the following answer.
(1) This project was completed on 15 November 2022,
except for final reinstatement works, which are progressing.
(2)–(3) Consistent
with other iterations of the Pipes for Perth program, Water Corporation offers
impacted businesses the opportunity to apply for ex gratia payments for loss of
trade. Whilst there is no legal requirement to do so, the loss adjustment
process is a part of Water Corporation's commitment to proactively
engage with its customers on potentially impactful works. To date, no formal
applications have been received and therefore Water Corporation is unable to
estimate the total financial impact.
(4) Water Corporation has been proactively
communicating with impacted businesses throughout the duration of the
project, including prior to the commencement of works. The community has been
engaged through face-to-face meetings, the
establishment of a community working group, a project website and regular email updates. A dedicated community liaison officer was also based onsite to assist
and meet with businesses. A range of
meetings have been carried out in person with businesses to discuss future loss
of business claims.
(5) No loss-of-business claims have
been submitted by businesses as yet.
I am well aware of this project, and —
Hon Dr Steve Thomas : It's
your old stomping ground, isn't it?
Hon ALANNAH MacTIERNAN : That
is right, just near where my office used to be. The Minister for Water has
provided the following answer.
(1) This project was completed on 15 November 2022,
except for final reinstatement works, which are progressing.
(2)–(3) Consistent
with other iterations of the Pipes for Perth program, Water Corporation offers
impacted businesses the opportunity to apply for ex gratia payments for loss of
trade. Whilst there is no legal requirement to do so, the loss adjustment
process is a part of Water Corporation's commitment to proactively
engage with its customers on potentially impactful works. To date, no formal
applications have been received and therefore Water Corporation is unable to
estimate the total financial impact.
(4) Water Corporation has been proactively
communicating with impacted businesses throughout the duration of the
project, including prior to the commencement of works. The community has been
engaged through face-to-face meetings, the
establishment of a community working group, a project website and regular email updates. A dedicated community liaison officer was also based onsite to assist
and meet with businesses. A range of
meetings have been carried out in person with businesses to discuss future loss
of business claims.
(5) No loss-of-business claims have
been submitted by businesses as yet.
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