❓ A WA parliamentary question on notice regarding the State Alert system, including its evaluation, modifications, capacity, carrier, costs, and differences from national systems. The Minister provides answers detailing system performance, enhancements, costs, and operational differences.
AnsweredQoN 4752Legislative Assembly
QuestionView source ↗
(1) Can the Minister advise, since the announcement of the trial of the State Alert system in February 2009:
(a) has any evaluation been undertaken of the system; and
(i) if so, what were the findings of the evaluation(s);
(b) have any modifications or enhancement of the system been made since February 2009; and
(i) if so, what were those enhancements or modifications;
(c) what is the current capacity of the system; that is, how many calls can be made per hour;
(d) can the Minister confirm the name of the third party carrier involved in the Western Australian State Alert system;
(e) was that third party carrier the successful tenderer; and
(i) if so, what is the term of the contract;
(f) what mechanisms are there in the Western Australian State Alert System to monitor congestion;
(g) what are the ongoing maintenance costs for the Western Australian State Alert system; and
(h) is there the potential to extend the capacity of the Western Australian State Alert system?
(2) How does the Western Australian State Alert system differ from those which operate in other states and form part of the national system?
(a) has any evaluation been undertaken of the system; and
(i) if so, what were the findings of the evaluation(s);
(b) have any modifications or enhancement of the system been made since February 2009; and
(i) if so, what were those enhancements or modifications;
(c) what is the current capacity of the system; that is, how many calls can be made per hour;
(d) can the Minister confirm the name of the third party carrier involved in the Western Australian State Alert system;
(e) was that third party carrier the successful tenderer; and
(i) if so, what is the term of the contract;
(f) what mechanisms are there in the Western Australian State Alert System to monitor congestion;
(g) what are the ongoing maintenance costs for the Western Australian State Alert system; and
(h) is there the potential to extend the capacity of the Western Australian State Alert system?
(2) How does the Western Australian State Alert system differ from those which operate in other states and form part of the national system?
AnswerView source ↗
Answered
12 April 2011
Responded by
Minister for Emergency Services
Response time
28 days
(1) (a) Yes, as reported previously (Parliamentary Question 3967 of 2010), both internal and external assessments of the technical performance of system have been conducted.
(i) As reported previously (Parliamentary Question 3967 of 2010) the assessments identified capacity benchmarks for the delivery of messages based on messaging provider capacity and system configuration considerations
(b) Yes
(i) The enhancements related to the capacity of the system to deliver messages and involved reducing the length of messages and increasing the number of distribution ports in the telecommunication networks
(c) The system is currently configured to handle 200 - 300 voice calls per minute. During the recent incident at Roleystone though, the system was delivering 800 - 900 calls per minute.
(d) Whispir Pty Ltd
(e) Yes
(i) Whispir Pty Ltd, currently have a 12 month contract for the supply of messaging services, due to end in June 2011.
(f) StateAlert does not monitor network congestion. Whispir in conjunction with their service providers and the telecommunication carriers monitor network congestion.
(g) StateAlert will cost approximately $218,000 to maintain this year. It will cost a further $200,000 to operate.
(h) Yes, however, there is a cost and potential technical limit.
(2) Operations of other States system is not known however, StateAlert differs from the Emergency Alert system used in other states in that it is a stand-alone system, developed by the Government of Western Australia, managed by FESA.
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(i) As reported previously (Parliamentary Question 3967 of 2010) the assessments identified capacity benchmarks for the delivery of messages based on messaging provider capacity and system configuration considerations
(b) Yes
(i) The enhancements related to the capacity of the system to deliver messages and involved reducing the length of messages and increasing the number of distribution ports in the telecommunication networks
(c) The system is currently configured to handle 200 - 300 voice calls per minute. During the recent incident at Roleystone though, the system was delivering 800 - 900 calls per minute.
(d) Whispir Pty Ltd
(e) Yes
(i) Whispir Pty Ltd, currently have a 12 month contract for the supply of messaging services, due to end in June 2011.
(f) StateAlert does not monitor network congestion. Whispir in conjunction with their service providers and the telecommunication carriers monitor network congestion.
(g) StateAlert will cost approximately $218,000 to maintain this year. It will cost a further $200,000 to operate.
(h) Yes, however, there is a cost and potential technical limit.
(2) Operations of other States system is not known however, StateAlert differs from the Emergency Alert system used in other states in that it is a stand-alone system, developed by the Government of Western Australia, managed by FESA.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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