Question on Notice regarding the provision of interpreting services for the deaf community by departments and agencies within the Racing and Gaming; Government Enterprises; Goldfields-Esperance portfolios. The Minister's response avoids providing specific information, citing system limitations and offering to address specific concerns instead.

AnsweredQoN 1235Legislative Assembly
Asked
12 March 2003
Portfolio
Racing and Gaming; Government Enterprises; Goldfields-Esperance

QuestionView source ↗

(1) Will the Minister list all general and specific services provided verbally by each department and agency within your portfolios, including services delivered by telephone, in person or by other electronic means?
(2) Of these services, will the Minister list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Minister explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?

AnswerView source ↗

Answered
3 April 2003
Responded by
Minister representing the Minister for Racing and Gaming; Government Enterprises; Goldfields-Esperance
Response time
22 days
I would advise that information systems used in agencies are designed to address operational and statutory requirements and don't necessarily facilitate the ready provision of information being sought by the member. However, if the member has a particular issue of concern, I would be pleased to consider arranging for the agency to provide information on that specific issue.
However, if the member has a particular issue of concern, I would be pleased to consider arranging for the agency to provide information on that specific issue.

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