❓ A WA parliamentary question on notice investigates changes in household water consumption, revenue, payment deferrals, interest charges, and water restrictions since March 15, 2020, with the Water Corporation providing data from March 1 to April 30.
AnsweredQoN 6162Legislative Assembly
QuestionView source ↗
(1) Since 15 March 2020, has household (non-business) water consumption increased, decreased or remained steady when compared to the same period of time last year? (2) How much (volume) has household water consumption changed since 15 March 2020 when compared to the same period of time last year - in total and as an average of the number of households billed during that period? (3) How much (dollars) has Water Corporation revenue for household water consumption changed since 15 March 2020 when compared to the same period of time last year - in total and as an average of the number of households billed during that period? (4) How many households have applied to have their water bill payments deferred since 15 March 2020? (5) How many households have been successful in their application to have their water bill payments deferred since 15 March 2020? (6) How many households have been charged with interest for late payment of a water bill since 15 March 2020 and what is the total amount of interest charged? (7) How many households have had interest charges waived for late payment of a water bill since 15 March 2020 and what is the total amount of interest waived? (8) Have any households had their water supply restricted since 15 March 2020 and, if so, how many households have had their water supply restricted?
AnswerView source ↗
Answered
16 September 2020
Responded by
Minister for Water
Response time
21 days
It is not possible to provide answers relating to the specific date of 15 March. The Water Corporation has therefore used the billing period 1 March to 30 April for the responses –
(1) State-wide household water consumption remained steady.
(2) State-wide total household water consumption remained steady; with a small decrease of 0.2 GL. State-wide average household water consumption decreased slightly by
0.69 kL.
(3) State-wide revenue for household water consumption increased by $3,461,190.03
This is an average increase per household of $2.27 (2.2% increase, less than the budgeted price increase of 2.5%).
(4) For the billing period 1 March to 30 April 2020, 67,055 households.
(5) For the billing period 1 March to 30 April 2020, 67,055 households.
(6) For the billing period 1 March to 30 April 2020, 150,807 households. which is below the five year average.
Total interest charged $579,237.50. Any residential customer who contacts the Water Corporation to request an extension or to go on a payment plan does not have interest applied to their account.
(7) For the billing period 1 March to 30 April 2020, 67,055 households have had interest charges waived.
Total interest waived $48,045.82. Most customers deferred their accounts and therefore interest was never accrued.
(8) Four, Water Corporation unrestricted three of these properties as part of the McGowan Government’s response to the COVID-19 Pandemic. The fourth property was vacated and the flow restriction remains in place.
(1) State-wide household water consumption remained steady.
(2) State-wide total household water consumption remained steady; with a small decrease of 0.2 GL. State-wide average household water consumption decreased slightly by
0.69 kL.
(3) State-wide revenue for household water consumption increased by $3,461,190.03
This is an average increase per household of $2.27 (2.2% increase, less than the budgeted price increase of 2.5%).
(4) For the billing period 1 March to 30 April 2020, 67,055 households.
(5) For the billing period 1 March to 30 April 2020, 67,055 households.
(6) For the billing period 1 March to 30 April 2020, 150,807 households. which is below the five year average.
Total interest charged $579,237.50. Any residential customer who contacts the Water Corporation to request an extension or to go on a payment plan does not have interest applied to their account.
(7) For the billing period 1 March to 30 April 2020, 67,055 households have had interest charges waived.
Total interest waived $48,045.82. Most customers deferred their accounts and therefore interest was never accrued.
(8) Four, Water Corporation unrestricted three of these properties as part of the McGowan Government’s response to the COVID-19 Pandemic. The fourth property was vacated and the flow restriction remains in place.
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