❓ Hon Bob Thomas questions the Minister for Energy regarding a power cut in Albany, focusing on notification, consultation, and compensation for affected businesses. The Minister's response indicates compliance with notification requirements and lack of compensation eligibility.
AnsweredQoN 975Legislative Council
QuestionView source ↗
975. Hon Bob Thomas to the Leader of the House representing the Minister for Energy:
With regard to notice of power cuts in Adelaide Crescent, Albany on November 7 2000 -
(1) When were customers affected by the cuts advised of the proposal to cut the power?
(2) Why was such short notice given?
(3) Does Western Power have a policy of contacting affected customers to negotiate a mutually agreeable time to undertake the works?
(4) Why was this not done on this occasion?
(5) Do customers, who have lost business income as a result of the power cut, have recourse to claim compensation from Western Power?
(6) If yes, how do they pursue that compensation?
With regard to notice of power cuts in Adelaide Crescent, Albany on November 7 2000 -
(1) When were customers affected by the cuts advised of the proposal to cut the power?
(2) Why was such short notice given?
(3) Does Western Power have a policy of contacting affected customers to negotiate a mutually agreeable time to undertake the works?
(4) Why was this not done on this occasion?
(5) Do customers, who have lost business income as a result of the power cut, have recourse to claim compensation from Western Power?
(6) If yes, how do they pursue that compensation?
AnswerView source ↗
Answered
22 November 2000
Response time
13 days
The Minister Replied:
1. Thursday, 2 November 2000.
2. The Customer Service Charter requires Western Power to give 48 hours notice. This was exceeded.
3. Yes.
4. Customers were consulted. One customer was unable to agree on a suitable time.
5. No, not if due notice has been given.
6. Not applicable.
1. Thursday, 2 November 2000.
2. The Customer Service Charter requires Western Power to give 48 hours notice. This was exceeded.
3. Yes.
4. Customers were consulted. One customer was unable to agree on a suitable time.
5. No, not if due notice has been given.
6. Not applicable.
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