❓ Hon Ken Travers asks about the frequency of lift outages at Perth Underground Station, alternative access arrangements for disabled individuals and parents with prams, and the possibility of implementing a "My Alerts" notification system for lift disruptions. The Public Transport Authority acknowledges the issue and states they are developing an alert system.
AnsweredQoN 2609Legislative Council
QuestionView source ↗
(1) Since the opening of the Perth Underground Station, how many times has the lift from the underground to platform seven been out of order? (2) What are the alternative arrangements for people with a disability and parents with prams when the lift is out of order? (3) Will the Public Transport Authority adopt a "My Alerts" notification via their Transperth website to alert people when lifts are out of order? (4) If no to (3), why not? (5) If yes to (3), when will a warning system commence?
AnswerView source ↗
Answered
19 March 2015
Responded by
Parliamentary Secretary representing the Minister for Transport
Response time
29 days
(1) Lift 2-13 at Perth station has been out of service 14 times since the opening of the pedestrian underpass to Perth Underground Station
(2) A passenger alighting from Perth Underground station on a journey through the Perth Underpass toward platform 7 at Perth station would normally use lift 2-13. Should this lift be out of service, passengers gain access to platform 7 via platform 5 using lift 1-13 and then lift 2 to the eastern concourse and down to the platform using lift 6. There is also a route via platform 8/9 using lifts 3-13, then lift 4-13 and lift 6.
(3) Currently, "My Alerts" notifications are sent for planned disruptions to lift services only when planned upgrades or maintenance works are taking place, however an alert system for people with a disability is being developed. The features are subject to development and testing, to determine what can be implemented.
(4) Not applicable
(5) Refer to part 3.
(2) A passenger alighting from Perth Underground station on a journey through the Perth Underpass toward platform 7 at Perth station would normally use lift 2-13. Should this lift be out of service, passengers gain access to platform 7 via platform 5 using lift 1-13 and then lift 2 to the eastern concourse and down to the platform using lift 6. There is also a route via platform 8/9 using lifts 3-13, then lift 4-13 and lift 6.
(3) Currently, "My Alerts" notifications are sent for planned disruptions to lift services only when planned upgrades or maintenance works are taking place, however an alert system for people with a disability is being developed. The features are subject to development and testing, to determine what can be implemented.
(4) Not applicable
(5) Refer to part 3.
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