❓ Hon Stephen Dawson asks about the number of Horizon Power complaints received by the Energy and Water Ombudsman from residents in the Kimberley and Pilbara regions, specifically regarding inflated power bills. Hon Peter Collier provides a detailed breakdown in tabular form.
AnsweredQoN 453Legislative Council
Asked
17 May 2016
Member
Portfolio
Leader of the House representing the Minister for Energy
QuestionView source ↗
HORIZON POWER — ENERGY AND WATER OMBUDSMAN — COMPLAINTS 453. Hon STEPHEN DAWSON to the Leader of the House representing the Minister for Energy: (1) How many Horizon Power complaints have been received by the office of the Energy and Water Ombudsman from residents in — (a) the Kimberley; and (b) the Pilbara; in each month since 1 July 2015? (2) How many of those complaints related to concerns about inflated power bills? Hon PETER COLLIER
AnswerView source ↗
I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
453. Hon STEPHEN DAWSON to the Leader of the House representing the Minister for Energy: (1) How many Horizon Power complaints have been received by the office of the Energy and Water Ombudsman from residents in — (a) the Kimberley; and (b) the Pilbara; in each month since 1 July 2015? (2) How many of those complaints related to concerns about inflated power bills? Hon PETER COLLIER replied: I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
(1) How many Horizon Power complaints have been received by the office of the Energy and Water Ombudsman from residents in — (a) the Kimberley; and (b) the Pilbara; in each month since 1 July 2015? (2) How many of those complaints related to concerns about inflated power bills? Hon PETER COLLIER replied: I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
(b) the Pilbara; in each month since 1 July 2015?
in each month since 1 July 2015?
Hon PETER COLLIER replied: I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
(1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
453. Hon STEPHEN DAWSON to the Leader of the House representing the Minister for Energy: (1) How many Horizon Power complaints have been received by the office of the Energy and Water Ombudsman from residents in — (a) the Kimberley; and (b) the Pilbara; in each month since 1 July 2015? (2) How many of those complaints related to concerns about inflated power bills? Hon PETER COLLIER replied: I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
(1) How many Horizon Power complaints have been received by the office of the Energy and Water Ombudsman from residents in — (a) the Kimberley; and (b) the Pilbara; in each month since 1 July 2015? (2) How many of those complaints related to concerns about inflated power bills? Hon PETER COLLIER replied: I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
(b) the Pilbara; in each month since 1 July 2015?
in each month since 1 July 2015?
Hon PETER COLLIER replied: I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
I thank the honourable member for some notice of the question. The entire answer is in tabular form, so I seek leave to have that incorporated into Hansard. Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
Leave granted. The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
The following material was incorporated — Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
Answer (1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
(1)–(2) (a) Total Complaints Billing complaints Kimberley Jul-15 1 Aug-15 2 Sep-15 3 Oct-15 5 Nov-15 5 Dec-15 5 1 Jan-16 1 Feb-16 18 8 Mar-16 15 15 Apr-16 7 5 62 29 (b) Total Complaints Billing complaints Pilbara Jul-15 4 Aug-15 4 Sep-15 3 Oct-15 5 Nov-15 0 Dec-15 8 Jan-16 1 Feb-16 2 Mar-16 0 Apr-16 2 1 29 1
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