❓ Hon Dr Brad Pettitt asked the Minister for Corrective Services about the number of complaints, compliments, and suggestions received through the ACCESS system in 2024, and whether any suggestions were implemented. The Minister provided the requested data, confirming that some suggestions were implemented.
AnsweredQoN 92Legislative Council
QuestionView source ↗
I refer to ACCESS,
Administration of Complaints, Compliments and Suggestions, and I ask: (a) how many complaints were received last year; (b) how many compliments were received last year; (c) how many suggestions were received last year; and (d) were any of the suggestions in (c) implemented?
Administration of Complaints, Compliments and Suggestions, and I ask: (a) how many complaints were received last year; (b) how many compliments were received last year; (c) how many suggestions were received last year; and (d) were any of the suggestions in (c) implemented?
AnswerView source ↗
Answered
20 May 2025
Responded by
Minister for the Environment representing the Minister for Corrective Services
Response time
4 days
(a) There were 3,404 complaints received during the 2024 calendar year (from 1 January 2024 to 31 December 2024).
(b) There were 29 compliments received during the 2024 calendar year (from 1 January 2024 to 31 December 2024).
(c) There were 22 suggestions received during the 2024 calendar year (from 1 January 2024 to 31 December 2024).
(d) Yes.
(b) There were 29 compliments received during the 2024 calendar year (from 1 January 2024 to 31 December 2024).
(c) There were 22 suggestions received during the 2024 calendar year (from 1 January 2024 to 31 December 2024).
(d) Yes.
Explore WA Government Data
Search the full archive in the free dashboard, or query programmatically via API.
Explore more
Government Gazette
Appointments, regulatory notices, planning changes.
Hansard
Debates, questions, speeches and sentiment.
Tabled Papers
Reports and documents tabled in Parliament.
Committees
Committee profiles and recent reports.
Regulations
Subsidiary legislation with filters and summaries.
Bills
Proposed laws and parliamentary progress.
Acts
Current WA legislation and summaries.
Explanatory Memoranda
Bills with EMs (text/PDF) available.
Members
MP profiles, party breakdown and rankings.
Pollie Rankings
Data-driven rankings across 19 categories.
Amendment Chains
Track how schemes and regulations evolve over time.