Hon Donna Faragher asked the Minister for Education about the Department of Education's parent liaison office, specifically regarding contact numbers and staffing levels in 2023 and 2024. The Minister provided the requested data.

AnsweredQoN 1366Legislative Council
Asked
5 November 2024
Portfolio
Education

QuestionView source ↗

EDUCATION —
PARENT LIAISON OFFICE
1366. Hon DONNA FARAGHER to the Leader of the House
representing the Minister for Education:
I refer to the
Department of Education's parent liaison office established to support
the resolution of complaints from parents and carers.
(1)
Can the minister advise the number of contacts made to the parent liaison
office in 2023 and 2024 to date?
(2) How many staff,
by headcount and FTE, are currently employed within the parent liaison office?

AnswerView source ↗

I thank the honourable member for
some notice of the question.
(1) In 2023 and 2024, to 5 November, the parent liaison office provided
advice and support for 200 complaint processes .
(2) By FTE and by
headcount, there were three staff.

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