WA Parliament Question on Notice regarding electricity disconnection warnings and disconnections for residential and non-residential customers by Synergy and Horizon Power from July 2018 to March 2019.

AnsweredQoN 341Legislative Council
Asked
9 April 2019
Portfolio
Energy

QuestionView source ↗

ELECTRICITY RETAILERS — DISCONNECTIONS
341. Hon SIMON O'BRIEN to the minister representing
the Minister for Energy:
Provide the following for each
energy retailer in Western Australia.
(a) For each month from July 2018 to March 2019, how
many disconnection warnings were issued for —
(i) residential customers; and
(ii) non-residential customers?
(b) For each month from July 2018 to
March 2019, how many disconnections occurred for —
(i) residential customers; and
(ii) non-residential customers?

AnswerView source ↗

I thank the honourable member for
some notice of the question. The question had been asked of the Leader of the House,
but I represent the Minister for Energy, so I have an answer to that question.
The answer is in tabular form. It
has months, disconnection warnings and disconnections, so I seek leave to have
it incorporated into Hansard .
Leave granted.
The following material
was incorporated —
Synergy

(a)
DISCONNECTION WARNINGS
(b)
DISCONNECTIONS
Month
(i) Residential Customers
(ii) Non-Residential Customers
(i) Residential Customers2
(ii) Non-Residential Customers2
July
2018
12
068
1 439
1
657
90
August
2018
13
121
1
519
1
720
107
September
2018
11
986
1
368
1
099
74
October
2018
15
424
1
725
2
076
145
November
2018
14
007
1
699
1
466
66
December
2018
11
618
1
193
849
33
January
2019
13
567
1
580
1
565
60
February
2019
13
188
1 395
1
583
141
March
2019
March
data will be available in mid-April.
March
data will be available in mid-April.
TOTAL
104
979
11
918
12
015
716
Note: These figures relate to disconnection
warnings and disconnections for non-payment only.
Horizon Power

(a)
DISCONNECTION WARNINGS
(b)
DISCONNECTIONS
Month
(i) Residential Customers
(ii) Non-Residential Customers
(i) Residential Customers2
(ii) Non-Residential Customers2
July
2018
587
165
120
6
August
2018
1
204
344
309
10
September
2018
1
150
248
247
14
October
2018
1
042
289
273
13
November
2018
1
353
370
280
13
December
2018
830
273
160
5
January
2019
1
430
414
279
13
February
2019
1
241
398
263
8
March
2019
1
195
315
199
6
TOTAL
10
032
2
816
2
130
88
Note: These figures relate to disconnection
warnings and disconnections for non-payment only, and exclude pre-payment
meters.

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