❓ Hon Sue Ellery asks the Premier about the number of complaints received by the Ombudsman regarding various WA government agencies over four quarterly periods. The Premier redirects the question to the Ombudsman, who provides the data.
AnsweredQoN 2921Legislative Council
QuestionView source ↗
I refer to the office of the Ombudsman, and I ask -
(1) How many complaints were received in relation to the following Agencies, -
(a) Child Protection;
(b) Corrective Services;
(c) Education;
(d) Attorney General;
(e) Environment;
(f) Housing;
(g) Public Transport Authority;
(h) Serco - Acacia;
(i) Transport;
(j) Water Corporation ; and
(k) Western Australia Police, -
for the periods, -
(i) 1 July 2007 to 1 October 2007;
(ii) 1 July 2008 to 1 October 2008;
(iii) 1 July 2009 to 1 October 2009; and
(iv) 1 July 2010 to 1 October 2010?
(1) How many complaints were received in relation to the following Agencies, -
(a) Child Protection;
(b) Corrective Services;
(c) Education;
(d) Attorney General;
(e) Environment;
(f) Housing;
(g) Public Transport Authority;
(h) Serco - Acacia;
(i) Transport;
(j) Water Corporation ; and
(k) Western Australia Police, -
for the periods, -
(i) 1 July 2007 to 1 October 2007;
(ii) 1 July 2008 to 1 October 2008;
(iii) 1 July 2009 to 1 October 2009; and
(iv) 1 July 2010 to 1 October 2010?
AnswerView source ↗
Answered
15 March 2011
Responded by
Leader of the House representing the Premier
Response time
146 days
(1- k iv) Ombudsman Western Australia is an independent agency and does not report to the Premier. The following answer provided by the Ombudsman:
Public Authority
1 July 07 to 1 Oct 07
1 July 08 to 1 Oct 08
1 July 09 to 1 Oct 09
1 July 10 to 1 Oct 10
Department of Child Protection
9
5
8
14
Department of Corrective Services
73
40
144
89
Department of Education 1
6
5
4
1
Department of the Attorney General
3
2
7
4
Department of the Environment and Conservation
2
1
6
0
Department of Housing 2
11
9
20
27
Public Transport Authority
1
8
5
6
SERCO - Acacia Prison
9
7
11
8
Department of Transport 3
16
8
19
16
Water Corporation
5
5
8
6
Western Australia Police
38
34
38
28
NOTES
(1) Complaint numbers prior to 30 October 2009 relate to the Department of Education and Training.
(2) Complaint numbers prior to 1 February 2009 relate to the Department of Housing and Works.
(3) Complaint numbers prior to 1 July 2009 relate to the Department for Planning and Infrastructure which undertook functions now undertaken by the Department of Transport.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
Public Authority
1 July 07 to 1 Oct 07
1 July 08 to 1 Oct 08
1 July 09 to 1 Oct 09
1 July 10 to 1 Oct 10
Department of Child Protection
9
5
8
14
Department of Corrective Services
73
40
144
89
Department of Education 1
6
5
4
1
Department of the Attorney General
3
2
7
4
Department of the Environment and Conservation
2
1
6
0
Department of Housing 2
11
9
20
27
Public Transport Authority
1
8
5
6
SERCO - Acacia Prison
9
7
11
8
Department of Transport 3
16
8
19
16
Water Corporation
5
5
8
6
Western Australia Police
38
34
38
28
NOTES
(1) Complaint numbers prior to 30 October 2009 relate to the Department of Education and Training.
(2) Complaint numbers prior to 1 February 2009 relate to the Department of Housing and Works.
(3) Complaint numbers prior to 1 July 2009 relate to the Department for Planning and Infrastructure which undertook functions now undertaken by the Department of Transport.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
Explore WA Government Data
Search the full archive in the free dashboard, or query programmatically via API.
Explore more
Government Gazette
Appointments, regulatory notices, planning changes.
Hansard
Debates, questions, speeches and sentiment.
Tabled Papers
Reports and documents tabled in Parliament.
Committees
Committee profiles and recent reports.
Regulations
Subsidiary legislation with filters and summaries.
Bills
Proposed laws and parliamentary progress.
Acts
Current WA legislation and summaries.
Explanatory Memoranda
Bills with EMs (text/PDF) available.
Members
MP profiles, party breakdown and rankings.
Pollie Rankings
Data-driven rankings across 19 categories.
Amendment Chains
Track how schemes and regulations evolve over time.