❓ WA Parliamentary Question on Notice regarding a Department of Health contract awarded for a staff survey. The Minister provides a detailed response correcting inaccuracies in a news article and disclosing tender information.
AnsweredQoN 268Legislative Council
QuestionView source ↗
CONTRACTS - DEPARTMENT OF HEALTH
I refer to the article on page 2 of the West Australian dated 1 May 2006, regarding a Department of Health contract. (1) Is the article correct? (2) If a contract has been provided, what is the tender number? (3) What was the closing date of the tender? (4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY
I refer to the article on page 2 of the West Australian dated 1 May 2006, regarding a Department of Health contract. (1) Is the article correct? (2) If a contract has been provided, what is the tender number? (3) What was the closing date of the tender? (4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY
AnswerView source ↗
The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
(1) Is the article correct? (2) If a contract has been provided, what is the tender number? (3) What was the closing date of the tender? (4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
(2) If a contract has been provided, what is the tender number? (3) What was the closing date of the tender? (4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
(3) What was the closing date of the tender? (4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
(4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
[See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract.
The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract.
The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract.
This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will:
The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will:
The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will:
The survey will:
GST Inclusive
· it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
· the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
· the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
· it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
· the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
(1) Is the article correct? (2) If a contract has been provided, what is the tender number? (3) What was the closing date of the tender? (4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
(2) If a contract has been provided, what is the tender number? (3) What was the closing date of the tender? (4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
(3) What was the closing date of the tender? (4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
(4) What are the names of the tenderers and what amount did each tender? Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
Hon SUE ELLERY replied: The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
The answer is quite lengthy, so I seek leave to table the response and have it incorporated into Hansard . Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
Leave granted. [See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
[See paper 1509.] The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
The following material was incorporated - I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
I thank the Hon. Member for some notice of this question. 1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
1. The article has some inaccuracies, namely: · Involves a staff survey lasting several years. There is a potential for two staff climate surveys to be conducted by the Contractor, however the second survey is at the total discretion of the Contract Authority. The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract. · A Queensland company won the work for $900,000 The total GST inclusive value over the full period including the extension option is capped at $858,000. · A front runner which wanted just $50,000 in the first year and a smaller sum in years after The lowest priced offer was for an alternative proposal to the specified requirement which was not acceptable. This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will: · allow benchmarking against other government and health organisations for performance comparisons. · become a tool to measure effectiveness of change initiatives as we repeat the survey at later dates. · improve the workplace environment for our employees by asking for their feedback and acting on their responses. · determine what attracts and retains staff at the Department, therefore improving our ability to do this better. · investigate staff well-being and organisational culture to identify opportunities to improve staff satisfaction. 2. The contract provided: · Tender Number: HCNS 208506 · Closing Date of Tender: 22 February 2006 · Names and amounts of each Tender: Respondent Price GST Inclusive Savant Surveys & Strategies $132,275.00 PKF Organisation Development Pty Ltd $172,920.00 Estill & Associates Pty Ltd $173,965.00 Consulting People $235,798.20 Research Solutions (WA) Pty Ltd $249,198.40 Synovate Pty Ltd $276,051.60 Edith Cowan University $346,604.50 OSA Group Pty Ltd $374,546.70 Deloitte Touche Tohmatsu $385,908.60 Taylor Nelson Sofres Australia Pty Ltd $411,669.50 University of Western Australia $422,724.50 Patterson Market Research $563,871.00 Right Management Consultants Pty Ltd $624,553.60 Perception Mapping $718,080.00 Best Practice Aust Pty Ltd $855,635.00 Impart Skills Pty Ltd Not disclosed Best Practice Australia, was selected as it was within budget and had the most comprehensive proposal as: · it was the only respondent to offer full benchmarking based on the same survey with other Hospitals and Health organisations. The next ranked group offered benchmarking with a market research approach based on “sampling” and the last group offered little or no benchmarking with similar organisations; · it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health. Best Practice Australia Pty Ltd is the most expensive offer, however it has the most comprehensive solution (as detailed above) and within budget. The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
The requirement specifies: ‘The Contract Term will commence on the Contract Commencement Date and will expire in 1 year when the Services have been supplied in accordance with clause 6 of the General Conditions’. The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract.
The Contract also specifies: ‘The Contract Authority has 1 option to extend the Contract Term, the option having a two (2) year duration (i.e. it is anticipated the survey will be conducted once every two years).’ The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract.
The information about the tender has been available on the Government Electronic Marketplace (GEM) website since award of the contract.
This Survey will provide a snapshot of the current status of WA’s Health workforce, measuring the level of satisfaction among employees. It will explore the culture of the organisation and investigate the factors that affect retention and turnover of staff. The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will:
The WA Health Employee Survey has the potential to support positive change across the health system and represents a unique opportunity for staff to contribute to planning and sustained improvement. The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will:
The results will be used to identify strategies to improve the workplace and to improve WA Health’s ability to attract and retain high quality staff. The survey will:
The survey will:
GST Inclusive
· it was assessed by the Evaluation Panel to be of a very high standard against qualitative criteria 1-3 which account for 80% of the total weighting. Out of a possible raw score of 9 for each of these criteria, the recommended proposal scored 9,8.5 and 8.2 respectively. These scores were significantly higher than all other tenderers and demonstrated the clear superiority of the recommended tenderer over its competitors; · the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
· the questions are health specific and are segmented and targeted, for example they include questions aimed at particular professions such as nursing, medical and physiotherapy. While similar questions could be developed with other providers, these questions are already tested and validated. This will save Departmental staff a large amount of time and cost to assist with benchmarking. The survey is aimed at solving the issues surrounding recruitment and retention in similar organisations, which is one of the major aims of the survey; · the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
· the Company has conducted over 640 employee Surveys in the Health sector alone and has an extensive database that can provide information on the best health organisations to work for in Australia and why. This information will be invaluable in improving Health’s ability to attract and retain good staff as it is operating in a national and international labour market for many professions; · it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
· it has capable, qualified and experienced staff with excellent references and a substantial background in similar style surveys; and · the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
· the proponent has demonstrated the capacity and outcomes to exceed requirements at a very low risk to the Department of Health.
The DoH is getting Value for Money in view of the fact that Best Practice Australia Pty Ltd is the only company that tendered that can comprehensively provide all of the specified requirements. The company has a proven track record in completing successful surveys of health staff in organisations in Australia and overseas. It has a Workforce Database which is the biggest and most comprehensive of its type in Australia. In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
In summary, Best Practice Australia Pty Ltd is best suited to meet the Request requirements at a competitive price with minimum risk and therefore, represents Value for Money.
Explore WA Government Data
Search the full archive in the free dashboard, or query programmatically via API.
Explore more
Government Gazette
Appointments, regulatory notices, planning changes.
Hansard
Debates, questions, speeches and sentiment.
Tabled Papers
Reports and documents tabled in Parliament.
Committees
Committee profiles and recent reports.
Regulations
Subsidiary legislation with filters and summaries.
Bills
Proposed laws and parliamentary progress.
Acts
Current WA legislation and summaries.
Explanatory Memoranda
Bills with EMs (text/PDF) available.
Members
MP profiles, party breakdown and rankings.
Pollie Rankings
Data-driven rankings across 19 categories.
Amendment Chains
Track how schemes and regulations evolve over time.