❓ A WA parliamentary question regarding the cost and distribution of a mail-out introducing the new energy company, Synergy, to Western Australian households following the disaggregation of Western Power.
AnsweredQoN 3546Legislative Council
QuestionView source ↗
I refer to the information sent to householders regarding the creation of the new energy company, Synergy, and ask -
(1) How many people have been, or will be, sent the letter from the Managing Director of Synergy, Mr James K Mitchell, titled ‘Hello’ with its accompanying brochure?
(2) What was the total cost of this mail-out, including all production costs, printing, stationery and postage?
(1) How many people have been, or will be, sent the letter from the Managing Director of Synergy, Mr James K Mitchell, titled ‘Hello’ with its accompanying brochure?
(2) What was the total cost of this mail-out, including all production costs, printing, stationery and postage?
AnswerView source ↗
Answered
27 June 2006
Responded by
Leader of the House representing the Minister for Energy
Response time
33 days
The Minister for Energy has provided the following response: (1) Synergy has advised it sent the introduction letter to 808,000 customers in April and May 2006. The purpose of the letter was to advise customers of the disaggregation of Western Power and the role and responsibility of Synergy, which has a direct relationship with electricity customers, vis-a-vis the other entities. (2) The total cost of the mail out was $490,673 or 61 cents per item, including printing, production, stationery and postage. The mail out was chosen as it was considered the most cost-effective method of communication from the range of communication channels available.
(1) Synergy has advised it sent the introduction letter to 808,000 customers in April and May 2006. The purpose of the letter was to advise customers of the disaggregation of Western Power and the role and responsibility of Synergy, which has a direct relationship with electricity customers, vis-a-vis the other entities. (2) The total cost of the mail out was $490,673 or 61 cents per item, including printing, production, stationery and postage. The mail out was chosen as it was considered the most cost-effective method of communication from the range of communication channels available.
(2) The total cost of the mail out was $490,673 or 61 cents per item, including printing, production, stationery and postage. The mail out was chosen as it was considered the most cost-effective method of communication from the range of communication channels available.
(1) Synergy has advised it sent the introduction letter to 808,000 customers in April and May 2006. The purpose of the letter was to advise customers of the disaggregation of Western Power and the role and responsibility of Synergy, which has a direct relationship with electricity customers, vis-a-vis the other entities. (2) The total cost of the mail out was $490,673 or 61 cents per item, including printing, production, stationery and postage. The mail out was chosen as it was considered the most cost-effective method of communication from the range of communication channels available.
(2) The total cost of the mail out was $490,673 or 61 cents per item, including printing, production, stationery and postage. The mail out was chosen as it was considered the most cost-effective method of communication from the range of communication channels available.
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