❓ The WA parliamentary question addresses the number of Department of Housing owned/leased houses in several Goldfields towns, complaints lodged against them, and the Department's response. It also requests the tabling of the investment plan for social housing in the Goldfields, Kimberley and Pilbara regions.
AnsweredQoN 2425Legislative Council
QuestionView source ↗
(1) I refer to the towns of Kalgoorlie Boulder, Coolgardie, Norseman, Menzies, Laverton and Leonora, and I ask: (a) will the Minister provide the number of houses in each town owned and/or leased by the Department of Housing annually for the last five years; (b) on how many occasions in the last five years have each of the houses in (a) had noise complaints/disorderly conduct and/or damage complaints lodged against them; and (c) will the minister outline what, if any, response came from the Department of Housing on each of the occasions in (b)? (2) Will the Minister table the investment plan for social housing in the Goldfields, Kimberley and Pilbara Regions?
AnswerView source ↗
Answered
15 October 2019
Responded by
Minister for Environment representing the Minister for Housing
Response time
9 days
(1) (a) Number of houses in each town:
Public Housing
2014-15
2015-16
2016-17
2017-18
2018-19
Boulder
261
259
260
260
258
Coolgardie
23
23
23
23
20
Kalgoorlie
385
383
383
372
371
Laverton
31
27
27
27
26
Leonora
52
52
52
52
50
Menzies
0
0
0
0
0
Norseman
10
9
9
8
8
TOTAL:
762
753
754
742
733
Community Housing
2014-15
2015-16
2016-17
2017-18
2018-19
Boulder
1
1
1
5
5
Coolgardie
0
0
0
0
0
Kalgoorlie
54
54
55
69
69
Laverton
0
0
0
0
0
Leonora
0
0
0
0
0
Menzies
0
0
0
0
0
Norseman
0
0
0
0
0
TOTAL:
55
55
56
74
74
GROH
2014-15
2015-16
2016-17
2017-18
2018-19
Owned
Leased
Owned
Leased
Owned
Leased
Owned
Leased
Owned
Leased
Boulder
15
5
14
4
12
3
12
4
11
6
Coolgardie
7
0
7
0
7
0
7
0
6
1
Kalgoorlie
135
369
145
334
141
330
138
352
134
355
Laverton
23
0
29
0
29
0
27
0
24
0
Leonora
23
1
22
0
22
0
22
0
22
1
Menzies
4
2
4
2
1
2
0
2
0
2
Norseman
24
2
23
1
18
0
16
0
15
0
Sub Total:
231
379
244
341
230
335
222
358
212
365
TOTAL:
610
585
565
580
577
All Property Types
2014-15
2015-16
2016-17
2017-18
2018-19
TOTAL:
1427
1393
1375
1396
1384
Please note: Figures are based on data as at end of each financial year (i.e. 2018-19 FY - refers to date as at 30 June 2019). Data sourced from Habitat (Tenancy Management System).
(b) The Department of Communities (Communities) reports on disruptive behaviour by financial year by region. The towns of Kalgoorlie Boulder, Coolgardie, Norseman, Menzies, Laverton and Leonora fall within the Goldfields region. Complaints are not broken down by category as complaints may encompass multiple behaviour types including, but not limited to; excessive noise, abusive language, physical violence, trespass and property damage.
Financial Year
Number of Complaints
2014-15
438
2015-16
471
2016-17
426
2017-18
513
2018-19
480
Please note: Complaints Received includes multiple complaints for the one incident and complaints not verified. Complaints Received includes disruptive behaviour & illegal use of premises.
(c) When disruptive behaviour complaints are received, Communities investigates in accordance with its obligations under the Residential Tenancies Act 1987 and its Disruptive Behaviour Management Strategy.
As a landlord, Communities must prove an incident has occurred as reported before taking action against a tenant. As part of its investigation, Communities will seek to corroborate complaints with independent witnesses and the WA Police where appropriate. It will also make all efforts to discuss complaints with the tenant and provide the tenant with an opportunity to respond via natural justice.
Should complaints be corroborated, Communities will issue a formal strike against the tenancy, which remains active for a 12-month period. Tenants who receive strikes are linked with supports to assist in sustaining their tenancy, such as the new Thrive program and, where appropriate, Aboriginal Customer Services Officers.
The Disruptive Behaviour Management Strategy is working to curb disruptive behaviour and sustain tenancies. Once a first strike is issued, there is a significant reduction in tenancies receiving further strikes. This is represented in the data below.
Public Housing Disruptive Behaviour Strikes - Goldfields Region
Region
Strikes
2014-15
2015-16
2016-17
2017-18
2018-19
Goldfields
First Strikes
66
74
41
47
39
Second Strikes
22
28
13
9
9
Third Strikes
9
6
2
1
1
Please note: Data is subject to revision – backdating may occur as a result of report capture and timing delays.
(2) [See tabled paper No.]
Public Housing
2014-15
2015-16
2016-17
2017-18
2018-19
Boulder
261
259
260
260
258
Coolgardie
23
23
23
23
20
Kalgoorlie
385
383
383
372
371
Laverton
31
27
27
27
26
Leonora
52
52
52
52
50
Menzies
0
0
0
0
0
Norseman
10
9
9
8
8
TOTAL:
762
753
754
742
733
Community Housing
2014-15
2015-16
2016-17
2017-18
2018-19
Boulder
1
1
1
5
5
Coolgardie
0
0
0
0
0
Kalgoorlie
54
54
55
69
69
Laverton
0
0
0
0
0
Leonora
0
0
0
0
0
Menzies
0
0
0
0
0
Norseman
0
0
0
0
0
TOTAL:
55
55
56
74
74
GROH
2014-15
2015-16
2016-17
2017-18
2018-19
Owned
Leased
Owned
Leased
Owned
Leased
Owned
Leased
Owned
Leased
Boulder
15
5
14
4
12
3
12
4
11
6
Coolgardie
7
0
7
0
7
0
7
0
6
1
Kalgoorlie
135
369
145
334
141
330
138
352
134
355
Laverton
23
0
29
0
29
0
27
0
24
0
Leonora
23
1
22
0
22
0
22
0
22
1
Menzies
4
2
4
2
1
2
0
2
0
2
Norseman
24
2
23
1
18
0
16
0
15
0
Sub Total:
231
379
244
341
230
335
222
358
212
365
TOTAL:
610
585
565
580
577
All Property Types
2014-15
2015-16
2016-17
2017-18
2018-19
TOTAL:
1427
1393
1375
1396
1384
Please note: Figures are based on data as at end of each financial year (i.e. 2018-19 FY - refers to date as at 30 June 2019). Data sourced from Habitat (Tenancy Management System).
(b) The Department of Communities (Communities) reports on disruptive behaviour by financial year by region. The towns of Kalgoorlie Boulder, Coolgardie, Norseman, Menzies, Laverton and Leonora fall within the Goldfields region. Complaints are not broken down by category as complaints may encompass multiple behaviour types including, but not limited to; excessive noise, abusive language, physical violence, trespass and property damage.
Financial Year
Number of Complaints
2014-15
438
2015-16
471
2016-17
426
2017-18
513
2018-19
480
Please note: Complaints Received includes multiple complaints for the one incident and complaints not verified. Complaints Received includes disruptive behaviour & illegal use of premises.
(c) When disruptive behaviour complaints are received, Communities investigates in accordance with its obligations under the Residential Tenancies Act 1987 and its Disruptive Behaviour Management Strategy.
As a landlord, Communities must prove an incident has occurred as reported before taking action against a tenant. As part of its investigation, Communities will seek to corroborate complaints with independent witnesses and the WA Police where appropriate. It will also make all efforts to discuss complaints with the tenant and provide the tenant with an opportunity to respond via natural justice.
Should complaints be corroborated, Communities will issue a formal strike against the tenancy, which remains active for a 12-month period. Tenants who receive strikes are linked with supports to assist in sustaining their tenancy, such as the new Thrive program and, where appropriate, Aboriginal Customer Services Officers.
The Disruptive Behaviour Management Strategy is working to curb disruptive behaviour and sustain tenancies. Once a first strike is issued, there is a significant reduction in tenancies receiving further strikes. This is represented in the data below.
Public Housing Disruptive Behaviour Strikes - Goldfields Region
Region
Strikes
2014-15
2015-16
2016-17
2017-18
2018-19
Goldfields
First Strikes
66
74
41
47
39
Second Strikes
22
28
13
9
9
Third Strikes
9
6
2
1
1
Please note: Data is subject to revision – backdating may occur as a result of report capture and timing delays.
(2) [See tabled paper No.]
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