A WA parliamentary question on notice requests information on complaints management within the Minister for Mines and Petroleum's portfolio agencies, including the number, categories, nature, and investigation status of complaints received since September 2008. The Minerals and Energy Research Institute of Western Australia reports having no complaints management unit and therefore no relevant data.

AnsweredQoN 1289Legislative Council
Asked
21 October 2009
Portfolio
Mines and Petroleum

QuestionView source ↗

For each Department and Agency within the Minister’s portfolios, -
(1) Does the agency have a complaints management unit?
(2) If yes to (1), how many complaints have been received by the agency since 23 September 2008?
(3) What are the categories of complaints received?
(4) What is the nature of complaints in each category?
(5) How many of the total complaints fall into each category?
(6) How many complaints in each category are under investigation by the Corruption and Crime Commission?

AnswerView source ↗

Answered
17 November 2009
Responded by
Minister for Mines and Petroleum
Response time
27 days
Products and Services: Six Staff issues: One Website: Five Multiple areas: One (6) Nil MINERALS AND ENERGY RESEARCH INSTITUTE OF WESTERN AUSTRALIA (1) No (2) - (6) Not Applicable Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on http://www.rtlib.com
MINERALS AND ENERGY RESEARCH INSTITUTE OF WESTERN AUSTRALIA (1) No (2) - (6) Not Applicable Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on http://www.rtlib.com

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