WA Health Support Services experienced increasing salary overpayments from 2021-22 to 2024-25, with recovery efforts ongoing and a growing outstanding balance. The question highlights potential financial management issues within WA Health.

AnsweredQoN 1589Legislative Assembly
Asked
16 December 2025
Portfolio
Health

QuestionView source ↗

I refer to the provision of payroll services by WA Health Support Services (HSS) from 2021-22 to 2024-25, and ask : (a) For each year how many salary overpayments were made to WA Health staff and what was the total amount overpaid; and (b) For each year how many of these overpayments were recovered, and what was the outstanding balance?

AnswerView source ↗

Answered
17 February 2026
Responded by
Minister for Health
Response time
1 days
1.   The following table presents the number of salary overpayments made to WA Health staff and the total dollar value of those overpayments for each financial year.
Table 1. Overpayments (count and dollar value) in WA Health
WA Health
Overpayments
Financial Year
Overpayments Raised
Amount ($)
2021-22
2,261
4,758,193
2022-23
3,715
7,769,686
2023-24
3,644
8,454,580
2024-25
3,709
8,495,900
2.   The following table presents, for each financial year, the number of overpayments recovered, those still in recovery and the outstanding balance. Recovery activity in any given financial year can relate to overpayments raised in that year, or, in prior years.
Table 2. Overpayments Recovery (count and dollar value) in WA Health
WA Health
Overpayments
Financial Year
Total Recovered
Total In-Recovery
Total Outstanding Balance ($)
2021-22
1,514
145
1,514,549
2022-23
2,849
316
1,516,535
2023-24
2,901
342
1,820,479
2024-25
2,505
757
3,117,905

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