❓ The Minister for Transport responds to a question regarding the Perth City Link project and the 2015 Transperth public transport user survey, highlighting positive satisfaction ratings and ongoing improvements to public transport infrastructure and services.
AnsweredQoN 574Legislative Assembly
QuestionView source ↗
TRANSPERTH PASSENGER SURVEY
574. Ms E. EVANGEL to the Minister for
Transport:
I note that the minister was at the
Perth City Link construction site yesterday morning announcing another critical
milestone for the project and the results of the 2015 Transperth public
transport user survey. Can the minister inform the house about this project and
the results of this user survey?
574. Ms E. EVANGEL to the Minister for
Transport:
I note that the minister was at the
Perth City Link construction site yesterday morning announcing another critical
milestone for the project and the results of the 2015 Transperth public
transport user survey. Can the minister inform the house about this project and
the results of this user survey?
AnswerView source ↗
It is nice to be back. Yesterday was
the achievement of a milestone at the Perth busport—the laying of the
final slab—that allowed us to take the first bus into the underground
busport. It will be a $209 million dynamic stand busport, which will allow for
a 50 per cent increase in the number of buses that can be put through the
central bus station. This is an important project for linking our public
transport. The opposition would love to claim the rights of being so-called
public transport experts, but it fails to understand how much this government
has done to improve our public transport.
For the last 20 years the Public
Transport Authority has been surveying customers who have been using public
transport, and the 2015 results are out. Some 4 300 passengers on public
transport have been surveyed to ascertain their likes and dislikes about the
service that is being provided. I have pleasure in advising members that the
results have been outstanding. Across our rail network, there is a 92 per cent
satisfaction rating from train passengers—91 per cent at peak and 93 per
cent at off-peak—and there is an 86 per cent satisfaction rating from
bus passengers. What is really interesting is that specific lines were looked
at. I have talked about how we have trialled the 950 bus service, about getting
a regular, rapid high-frequency bus in a direct arterial into the CBD. We know
that passenger numbers are up 39 per cent in 12 months and the satisfaction rating
of the 950 bus has come in at 94 per cent, which is actually higher than for
rail services. That says something to us: it says that we are on the right
track with what we are doing.
I will share that the highest rating
was the Fremantle CAT bus, member for Fremantle, which came in at a satisfaction
rating of 97 per cent. All in all, these are fantastic results and they show
that we must be doing something right. However, we do acknowledge that as Perth
grows and transforms—and that is exciting—we need to encourage
more people to take public transport. There are a number of initiatives to do
this, whether they are large infrastructure projects such as the Forrestfield–Airport
Link, the Aubin Grove station or the extension of what we did out to Butler
with the new Butler station, or some of the smarter ways of utilising our
existing infrastructure, such as the GPS technology that is going into all of
our buses so that people can see in real time exactly where their bus is. This
government is committed to public transport. We are in the process of lifting
the number of railcars by 28 per cent, which will be completed by next year. We
have increased our bus fleet by over 30 per cent since coming into government.
This government is committed to public transport and the public are saying that
we are doing a good job, and that is fantastic.
the achievement of a milestone at the Perth busport—the laying of the
final slab—that allowed us to take the first bus into the underground
busport. It will be a $209 million dynamic stand busport, which will allow for
a 50 per cent increase in the number of buses that can be put through the
central bus station. This is an important project for linking our public
transport. The opposition would love to claim the rights of being so-called
public transport experts, but it fails to understand how much this government
has done to improve our public transport.
For the last 20 years the Public
Transport Authority has been surveying customers who have been using public
transport, and the 2015 results are out. Some 4 300 passengers on public
transport have been surveyed to ascertain their likes and dislikes about the
service that is being provided. I have pleasure in advising members that the
results have been outstanding. Across our rail network, there is a 92 per cent
satisfaction rating from train passengers—91 per cent at peak and 93 per
cent at off-peak—and there is an 86 per cent satisfaction rating from
bus passengers. What is really interesting is that specific lines were looked
at. I have talked about how we have trialled the 950 bus service, about getting
a regular, rapid high-frequency bus in a direct arterial into the CBD. We know
that passenger numbers are up 39 per cent in 12 months and the satisfaction rating
of the 950 bus has come in at 94 per cent, which is actually higher than for
rail services. That says something to us: it says that we are on the right
track with what we are doing.
I will share that the highest rating
was the Fremantle CAT bus, member for Fremantle, which came in at a satisfaction
rating of 97 per cent. All in all, these are fantastic results and they show
that we must be doing something right. However, we do acknowledge that as Perth
grows and transforms—and that is exciting—we need to encourage
more people to take public transport. There are a number of initiatives to do
this, whether they are large infrastructure projects such as the Forrestfield–Airport
Link, the Aubin Grove station or the extension of what we did out to Butler
with the new Butler station, or some of the smarter ways of utilising our
existing infrastructure, such as the GPS technology that is going into all of
our buses so that people can see in real time exactly where their bus is. This
government is committed to public transport. We are in the process of lifting
the number of railcars by 28 per cent, which will be completed by next year. We
have increased our bus fleet by over 30 per cent since coming into government.
This government is committed to public transport and the public are saying that
we are doing a good job, and that is fantastic.
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