Question regarding the reporting and blocking of lost or stolen mobile phones within WA Police, Fire and Emergency Services, and the Department of Justice, including replacement costs. All agencies report IMEI blocking and provide cost data.

AnsweredQoN 2620Legislative Assembly
Asked
2 March 2004
Portfolio
Police and Emergency Services; Justice; Community Safety

QuestionView source ↗

(b) was the IMEI or serial number of the lost or stolen mobile telephone reported to the service provider so that the handset could be blocked from use; (c) if not, why not; and (d) what is the cost of replacing the lost or stolen mobile telephone handsets?
(c) if not, why not; and (d) what is the cost of replacing the lost or stolen mobile telephone handsets?
(d) what is the cost of replacing the lost or stolen mobile telephone handsets?
a) Yes, the Superintendent of WAPS Communications reports the loss to the carrier as soon as the user reports the matter to Communications Division. WAPS further advise they are currently implementing changes to the Commissioner’s Orders and Procedures Manual in order that lost or stolen mobiles will require reporting to the Superintendent in Charge of the Communications Division. A register will be incorporated to ensure that all lost/stolen mobiles are reported immediately to the Service provider. b-c) In all instances where the IMEI number is known, the blocking process is implemented. d) Handsets used by WAPS fall into the following categories with the corresponding average cost to replace: · Basic $150 - $250 · Standard $250 - $500 · Executive $500 - $1000 (NB: price variation occurs due to mobile telephone model upgrades from suppliers) FIRE AND EMERGENCY SERVICES AUTHORITY The Fire and Emergency Services Authority advise: (a) Yes (b) Yes. (c) Not applicable. (d) The cost of replacing mobile phones was as follows: 2000/2001 $5,000.00 2001/2002 $5,000.00 2002/2003 $1,000.00 DEPARTMENT OF JUSTICE The Department of Justice advise: (a - b) Yes (c) Not applicable (d) $299.00
b-c) In all instances where the IMEI number is known, the blocking process is implemented. d) Handsets used by WAPS fall into the following categories with the corresponding average cost to replace: · Basic $150 - $250 · Standard $250 - $500 · Executive $500 - $1000 (NB: price variation occurs due to mobile telephone model upgrades from suppliers) FIRE AND EMERGENCY SERVICES AUTHORITY The Fire and Emergency Services Authority advise: (a) Yes (b) Yes. (c) Not applicable. (d) The cost of replacing mobile phones was as follows: 2000/2001 $5,000.00 2001/2002 $5,000.00 2002/2003 $1,000.00 DEPARTMENT OF JUSTICE The Department of Justice advise: (a - b) Yes (c) Not applicable (d) $299.00
d) Handsets used by WAPS fall into the following categories with the corresponding average cost to replace: · Basic $150 - $250 · Standard $250 - $500 · Executive $500 - $1000 (NB: price variation occurs due to mobile telephone model upgrades from suppliers) FIRE AND EMERGENCY SERVICES AUTHORITY The Fire and Emergency Services Authority advise: (a) Yes (b) Yes. (c) Not applicable. (d) The cost of replacing mobile phones was as follows: 2000/2001 $5,000.00 2001/2002 $5,000.00 2002/2003 $1,000.00 DEPARTMENT OF JUSTICE The Department of Justice advise: (a - b) Yes (c) Not applicable (d) $299.00
· Basic $150 - $250 · Standard $250 - $500 · Executive $500 - $1000 (NB: price variation occurs due to mobile telephone model upgrades from suppliers) FIRE AND EMERGENCY SERVICES AUTHORITY The Fire and Emergency Services Authority advise: (a) Yes (b) Yes. (c) Not applicable. (d) The cost of replacing mobile phones was as follows: 2000/2001 $5,000.00 2001/2002 $5,000.00 2002/2003 $1,000.00 DEPARTMENT OF JUSTICE The Department of Justice advise: (a - b) Yes (c) Not applicable (d) $299.00
FIRE AND EMERGENCY SERVICES AUTHORITY The Fire and Emergency Services Authority advise: (a) Yes (b) Yes. (c) Not applicable. (d) The cost of replacing mobile phones was as follows: 2000/2001 $5,000.00 2001/2002 $5,000.00 2002/2003 $1,000.00 DEPARTMENT OF JUSTICE The Department of Justice advise: (a - b) Yes (c) Not applicable (d) $299.00
(a) Yes (b) Yes. (c) Not applicable. (d) The cost of replacing mobile phones was as follows: 2000/2001 $5,000.00 2001/2002 $5,000.00 2002/2003 $1,000.00 DEPARTMENT OF JUSTICE The Department of Justice advise: (a - b) Yes (c) Not applicable (d) $299.00
DEPARTMENT OF JUSTICE The Department of Justice advise: (a - b) Yes (c) Not applicable (d) $299.00
(a - b) Yes (c) Not applicable (d) $299.00
(c) Not applicable (d) $299.00
(d) $299.00

AnswerView source ↗

Answered
1 June 2004
Responded by
Minister for Police and Emergency Services; Justice; Community Safety
Response time
91 days
WESTERN AUSTRALIA POLICE SERVICE
The Western Australia Police Service advise:
a) Yes, the Superintendent of WAPS Communications reports the loss to the carrier as soon as the user reports the matter to Communications Division. WAPS further advise they are currently implementing changes to the Commissioner’s Orders and Procedures Manual in order that lost or stolen mobiles will require reporting to the Superintendent in Charge of the Communications Division. A register will be incorporated to ensure that all lost/stolen mobiles are reported immediately to the Service provider.
b-c) In all instances where the IMEI number is known, the blocking process is implemented.
d) Handsets used by WAPS fall into the following categories with the corresponding average cost to replace:
· Basic $150 - $250
· Standard $250 - $500
· Executive $500 - $1000
(NB: price variation occurs due to mobile telephone model upgrades from suppliers)
FIRE AND EMERGENCY SERVICES AUTHORITY
The Fire and Emergency Services Authority advise:
(a) Yes
(b) Yes.
(c) Not applicable.
(d) The cost of replacing mobile phones was as follows:
2000/2001 $5,000.00
2001/2002 $5,000.00
2002/2003 $1,000.00
DEPARTMENT OF JUSTICE
The Department of Justice advise:
(a - b) Yes
(c) Not applicable
(d) $299.00

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