❓ Mr. Love questions the Minister Assisting the Minister for Transport regarding reports of taxi drivers at Perth Airport refusing TUSS vouchers. The Minister acknowledges complaints and details the Department's response, citing insufficient evidence for penalties but providing driver education.
AnsweredQoN 1305Legislative Assembly
QuestionView source ↗
I refer to the Taxi User Subsidy Scheme (TUSS), and I ask: (a) Is the Minister aware of reports that taxi drivers at Perth airport are refusing to accept TUSS Vouchers; (b) Have any complaints been lodged with the Department of Transport; (c) If so, how many; and (d) Can the Minister detail what action has occurred in response to complaints?
AnswerView source ↗
Answered
16 October 2024
Responded by
Minister for Minister Assisting the Minister for Transport
Response time
7 days
(a) Yes, my office received and responded to a complaint received in March 2024.
(b) Yes.
(c) One since 1 January 2024.
(d) For both the complaint made to the Minister and the complaint lodged with the Department of Transport, there was insufficient evidence to apply any formal penalties for fare refusals. The Department provided education to the drivers to improve their understanding of the TUSS process and where to find more information or help.
(b) Yes.
(c) One since 1 January 2024.
(d) For both the complaint made to the Minister and the complaint lodged with the Department of Transport, there was insufficient evidence to apply any formal penalties for fare refusals. The Department provided education to the drivers to improve their understanding of the TUSS process and where to find more information or help.
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