Ms. Mettam questions the Minister for Transport regarding the cost, staffing, roles, and deployment of bus security personnel in Perth. The Minister provides details on the contract's financial aspects, expiry date, staffing numbers, responsibilities, and deployment strategy.

AnsweredQoN 5839Legislative Assembly
Asked
28 November 2019
Portfolio
Transport

QuestionView source ↗

I refer
to the contract for bus security across Perth, and ask: (a) what is the annual cost of the bus security contract; (b) when does the current contract expire; (c) how many staff are employed under the bus security contract; (d) what roles and powers do bus security officers have in comparison to transit guards; and (e) what considerations are given to how are staff employed under the bus security contract are deployed?

AnswerView source ↗

Answered
11 February 2020
Responded by
Minister for Transport
Response time
2 days
(a) $16 million
(b) 31 March 2023
(c) 112
(d) The primary roles of bus security staff are to proactively detect and deter antisocial behaviour, provide support to Transperth bus drivers in relation to ticket disputes and other antisocial behaviour, provide a customer information service to passengers such as providing timetable information, directing passengers to appropriate departure stands, dealing with lost and found items and to assist with the day to day management of bus station facilities.
Bus security officers are appointed as Authorised Officers under the Public Transport Authority (PTA) Act and can issue infringements and eject persons from facilities and conveyances.
(e) Bus security resources are deployed across the metropolitan area based on expected levels of antisocial behaviour and patronage.

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