WA Parliament QoN regarding steps taken by the Ministry of Justice to encourage and motivate prison officers, administrators, and other staff, and the success of these efforts. The Minister responded positively, outlining various programs and initiatives.

AnsweredQoN 659Legislative Assembly
Asked
6 September 2000
Member
Portfolio
Justice

QuestionView source ↗

(2) What steps have been taken by the Ministry of Justice to encourage and motivate - (a) prison officers; (b) prison administrators; and (c) other staff? (3) Have these efforts been successful? (4) If so, why? (5) If not, why not? Answered on 17 October 2000 The Minister

AnswerView source ↗

Answered
17 October 2000
Response time
41 days
The Minister for Justice has proved the following response: (1) Yes. (2) (a) Prison Officers: Prison officers are provided with many opportunities to enhance their skills through further training and employment/secondment opportunities. Training and Development opportunities such as Aboriginal Cross Cultural Awareness programs, Prison Officers Promotion System, Certificate III in Correctional Practice, Certificate IV in Correctional Practice and the Diploma in Correctional Administration, are developmental certified programs and are recognized nationally. In order to encourage and motivate female staff within the Ministry, a Mentoring Program has been developed. This mentoring program provides advice and guidance for women through a nominated mentor, enhancing their skills and advancement potential within the Ministry. The Integrated Prison Regime Project is another project currently being developed as a major strategy change for the Ministry. This strategy will involve training for staff and will affect overall communication and interaction with offenders. The key components include the introduction of the Canadian T3 Cognitive Skills, the re-vitalisation of Unit Management, the development of a new metropolitan intake and assessment centre at Hakea Prison and the introduction of Case Management. Further to this, the Ministry is running a successful staff support program that provides training and support for peer support officers to assist their peers in the workplace. This provides for officers to be encouraged and motivated by their peers in dealing with difficult day to day issues within prisons. The recently introduced system of Bravery Awards provides a high level of recognition for officers who have demonstrated outstanding courage or exemplary service. (b) Prison Administrators: Programs have been implemented, such as the "Public Sector Management Course" for Superintendents in order to encourage and motivate prison administrators to further enhance their skills and qualifications. Upon completion of this twelve-month course, participants are presented with a Graduate Certificate in Public Sector Management awarded by the Flinders University. Other programs that have been offered to Senior Officers and Administrative Staff, are the Executive Development Programs provided through the Curtin University Business School. The 360-degree feedback program is also about to be introduced for administrators (c) Other Staff: A number of the initiatives referred to above also apply to other staff in Prison Services. The Prison Services Business Plan sets out directions and strategies and has been provided to all staff in brochure form. Another successful medium of communication within the Ministry is the Inside Out newspaper. This newspaper not only provides staff with information, but it is also used as a means of communicating praise and recognition of work which has been done within the Ministry by its staff. (3) Yes. (4) The Training Programs are ongoing, and motivate staff to enhance their skills and promotion prospects. The Prison Officer Promotion System provides opportunities to progress through the rank structure of the Ministry in a manner that rewards motivation, qualifications and acquired experience and knowledge. Staff communication and interaction with offenders is enhanced through specialised programs and training, thereby providing an environment that fosters good management and better working conditions. And finally, Ministry Bravery Awards, newsletters and publications provide the means by which staff are informed and recognized for their efforts and contributions. (5) Not Applicable.
(b) prison administrators; and (c) other staff?
(c) other staff?
(4) If so, why? (5) If not, why not? Answered on 17 October 2000 The Minister Replied: The Minister for Justice has proved the following response: (1) Yes. (2) (a) Prison Officers: Prison officers are provided with many opportunities to enhance their skills through further training and employment/secondment opportunities. Training and Development opportunities such as Aboriginal Cross Cultural Awareness programs, Prison Officers Promotion System, Certificate III in Correctional Practice, Certificate IV in Correctional Practice and the Diploma in Correctional Administration, are developmental certified programs and are recognized nationally. In order to encourage and motivate female staff within the Ministry, a Mentoring Program has been developed. This mentoring program provides advice and guidance for women through a nominated mentor, enhancing their skills and advancement potential within the Ministry. The Integrated Prison Regime Project is another project currently being developed as a major strategy change for the Ministry. This strategy will involve training for staff and will affect overall communication and interaction with offenders. The key components include the introduction of the Canadian T3 Cognitive Skills, the re-vitalisation of Unit Management, the development of a new metropolitan intake and assessment centre at Hakea Prison and the introduction of Case Management. Further to this, the Ministry is running a successful staff support program that provides training and support for peer support officers to assist their peers in the workplace. This provides for officers to be encouraged and motivated by their peers in dealing with difficult day to day issues within prisons. The recently introduced system of Bravery Awards provides a high level of recognition for officers who have demonstrated outstanding courage or exemplary service. (b) Prison Administrators: Programs have been implemented, such as the "Public Sector Management Course" for Superintendents in order to encourage and motivate prison administrators to further enhance their skills and qualifications. Upon completion of this twelve-month course, participants are presented with a Graduate Certificate in Public Sector Management awarded by the Flinders University. Other programs that have been offered to Senior Officers and Administrative Staff, are the Executive Development Programs provided through the Curtin University Business School. The 360-degree feedback program is also about to be introduced for administrators (c) Other Staff: A number of the initiatives referred to above also apply to other staff in Prison Services. The Prison Services Business Plan sets out directions and strategies and has been provided to all staff in brochure form. Another successful medium of communication within the Ministry is the Inside Out newspaper. This newspaper not only provides staff with information, but it is also used as a means of communicating praise and recognition of work which has been done within the Ministry by its staff. (3) Yes. (4) The Training Programs are ongoing, and motivate staff to enhance their skills and promotion prospects. The Prison Officer Promotion System provides opportunities to progress through the rank structure of the Ministry in a manner that rewards motivation, qualifications and acquired experience and knowledge. Staff communication and interaction with offenders is enhanced through specialised programs and training, thereby providing an environment that fosters good management and better working conditions. And finally, Ministry Bravery Awards, newsletters and publications provide the means by which staff are informed and recognized for their efforts and contributions. (5) Not Applicable.
(5) If not, why not? Answered on 17 October 2000 The Minister Replied: The Minister for Justice has proved the following response: (1) Yes. (2) (a) Prison Officers: Prison officers are provided with many opportunities to enhance their skills through further training and employment/secondment opportunities. Training and Development opportunities such as Aboriginal Cross Cultural Awareness programs, Prison Officers Promotion System, Certificate III in Correctional Practice, Certificate IV in Correctional Practice and the Diploma in Correctional Administration, are developmental certified programs and are recognized nationally. In order to encourage and motivate female staff within the Ministry, a Mentoring Program has been developed. This mentoring program provides advice and guidance for women through a nominated mentor, enhancing their skills and advancement potential within the Ministry. The Integrated Prison Regime Project is another project currently being developed as a major strategy change for the Ministry. This strategy will involve training for staff and will affect overall communication and interaction with offenders. The key components include the introduction of the Canadian T3 Cognitive Skills, the re-vitalisation of Unit Management, the development of a new metropolitan intake and assessment centre at Hakea Prison and the introduction of Case Management. Further to this, the Ministry is running a successful staff support program that provides training and support for peer support officers to assist their peers in the workplace. This provides for officers to be encouraged and motivated by their peers in dealing with difficult day to day issues within prisons. The recently introduced system of Bravery Awards provides a high level of recognition for officers who have demonstrated outstanding courage or exemplary service. (b) Prison Administrators: Programs have been implemented, such as the "Public Sector Management Course" for Superintendents in order to encourage and motivate prison administrators to further enhance their skills and qualifications. Upon completion of this twelve-month course, participants are presented with a Graduate Certificate in Public Sector Management awarded by the Flinders University. Other programs that have been offered to Senior Officers and Administrative Staff, are the Executive Development Programs provided through the Curtin University Business School. The 360-degree feedback program is also about to be introduced for administrators (c) Other Staff: A number of the initiatives referred to above also apply to other staff in Prison Services. The Prison Services Business Plan sets out directions and strategies and has been provided to all staff in brochure form. Another successful medium of communication within the Ministry is the Inside Out newspaper. This newspaper not only provides staff with information, but it is also used as a means of communicating praise and recognition of work which has been done within the Ministry by its staff. (3) Yes. (4) The Training Programs are ongoing, and motivate staff to enhance their skills and promotion prospects. The Prison Officer Promotion System provides opportunities to progress through the rank structure of the Ministry in a manner that rewards motivation, qualifications and acquired experience and knowledge. Staff communication and interaction with offenders is enhanced through specialised programs and training, thereby providing an environment that fosters good management and better working conditions. And finally, Ministry Bravery Awards, newsletters and publications provide the means by which staff are informed and recognized for their efforts and contributions. (5) Not Applicable.
Answered on 17 October 2000 The Minister Replied: The Minister for Justice has proved the following response: (1) Yes. (2) (a) Prison Officers: Prison officers are provided with many opportunities to enhance their skills through further training and employment/secondment opportunities. Training and Development opportunities such as Aboriginal Cross Cultural Awareness programs, Prison Officers Promotion System, Certificate III in Correctional Practice, Certificate IV in Correctional Practice and the Diploma in Correctional Administration, are developmental certified programs and are recognized nationally. In order to encourage and motivate female staff within the Ministry, a Mentoring Program has been developed. This mentoring program provides advice and guidance for women through a nominated mentor, enhancing their skills and advancement potential within the Ministry. The Integrated Prison Regime Project is another project currently being developed as a major strategy change for the Ministry. This strategy will involve training for staff and will affect overall communication and interaction with offenders. The key components include the introduction of the Canadian T3 Cognitive Skills, the re-vitalisation of Unit Management, the development of a new metropolitan intake and assessment centre at Hakea Prison and the introduction of Case Management. Further to this, the Ministry is running a successful staff support program that provides training and support for peer support officers to assist their peers in the workplace. This provides for officers to be encouraged and motivated by their peers in dealing with difficult day to day issues within prisons. The recently introduced system of Bravery Awards provides a high level of recognition for officers who have demonstrated outstanding courage or exemplary service. (b) Prison Administrators: Programs have been implemented, such as the "Public Sector Management Course" for Superintendents in order to encourage and motivate prison administrators to further enhance their skills and qualifications. Upon completion of this twelve-month course, participants are presented with a Graduate Certificate in Public Sector Management awarded by the Flinders University. Other programs that have been offered to Senior Officers and Administrative Staff, are the Executive Development Programs provided through the Curtin University Business School. The 360-degree feedback program is also about to be introduced for administrators (c) Other Staff: A number of the initiatives referred to above also apply to other staff in Prison Services. The Prison Services Business Plan sets out directions and strategies and has been provided to all staff in brochure form. Another successful medium of communication within the Ministry is the Inside Out newspaper. This newspaper not only provides staff with information, but it is also used as a means of communicating praise and recognition of work which has been done within the Ministry by its staff. (3) Yes. (4) The Training Programs are ongoing, and motivate staff to enhance their skills and promotion prospects. The Prison Officer Promotion System provides opportunities to progress through the rank structure of the Ministry in a manner that rewards motivation, qualifications and acquired experience and knowledge. Staff communication and interaction with offenders is enhanced through specialised programs and training, thereby providing an environment that fosters good management and better working conditions. And finally, Ministry Bravery Awards, newsletters and publications provide the means by which staff are informed and recognized for their efforts and contributions. (5) Not Applicable.

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