❓ A WA parliamentary question on notice requesting data on complaints received, resolved, pending, and unresolved by departments, agencies, and publicly owned corporations within the Minister's portfolio for the 2016-17 and 2017-18 financial years. The response provides a breakdown by department/agency.
AnsweredQoN 3559Legislative Assembly
Asked
14 August 2018
Member
Portfolio
Mines and Petroleum; Commerce and Industrial Relations; Electoral Affairs; Asian Engagement
QuestionView source ↗
In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) During the 2016–17 financial year: (i) How many complaints were received by the department; (ii) How many complaints were successfully resolved and closed; (iii) How many complaints are pending action; and (iv) How many complaints were unable to be resolved; and (b) During the 2017-18 financial year: (i) How many complaints were received by the department; (ii) How many complaints were successfully resolved and closed; (iii) How many complaints are pending action; and (iv) How many complaints were unable to be resolved?
AnswerView source ↗
Answered
18 September 2018
Responded by
Minister for Mines and Petroleum; Commerce and Industrial Relations; Electoral Affairs; Asian Engagement
Response time
9 days
Department of Mines, Industry Regulation and Safety:
(a) For the 2016-17 financial year:
Department of Mines and Petroleum
(i) 22
(ii) 22
(iii) Nil
(iv) Nil
Department of Commerce
(i) 48
(ii) 39
(iii) 3
(iv) Nil
(b) For the 2017-18 financial year:
Department of Mines, Industry Regulation and Safety
(i) 92
(ii) 44
(iii) 6
(iv) Nil
Mineral Research Institute WA:
(a) For the 2016-17 financial year:
(i) Nil
(ii) - (iv) Not applicable
(b) For the 2017-18 financial year:
(i) Nil
(ii) - (iv) Not applicable
WA Industrial Relations Commission:
(a) For the 2016-17 financial year:
(i) 1
(ii) 1
(iii) Nil
(iv) Nil
(b) For the 2017-18 financial year:
(i) 1
(ii) 1
(iii) Nil
(iv) Nil
WorkCover WA:
(a) For the 2016-17 financial year:
(i) 4
(ii) 4
(iii) Nil
(iv) Nil
(b) For the 2017-18 financial year:
(i) 8
(ii) 8
(iii) Nil
(iv) Nil
Construction Industry Long Service Leave Payments Board (MyLeave):
(a) For the 2016-17 financial year:
(i) Nil
(ii) - (iv) Not applicable
(b) For the 2017-18 financial year:
(i) Nil
(ii) - (iv) Not applicable
WA Electoral Commission:
(a) For the 2016-17 financial year:
(i) 54 (Greater number than usual due to State election March 2017)
(ii) 54
(iii) Nil
(iv) Nil
(b) For the 2017-18 financial year:
(i) 46 (Greater number than usual due to Local Government elections October 2017)
(ii) 46
(iii) Nil
(iv) Nil
(a) For the 2016-17 financial year:
Department of Mines and Petroleum
(i) 22
(ii) 22
(iii) Nil
(iv) Nil
Department of Commerce
(i) 48
(ii) 39
(iii) 3
(iv) Nil
(b) For the 2017-18 financial year:
Department of Mines, Industry Regulation and Safety
(i) 92
(ii) 44
(iii) 6
(iv) Nil
Mineral Research Institute WA:
(a) For the 2016-17 financial year:
(i) Nil
(ii) - (iv) Not applicable
(b) For the 2017-18 financial year:
(i) Nil
(ii) - (iv) Not applicable
WA Industrial Relations Commission:
(a) For the 2016-17 financial year:
(i) 1
(ii) 1
(iii) Nil
(iv) Nil
(b) For the 2017-18 financial year:
(i) 1
(ii) 1
(iii) Nil
(iv) Nil
WorkCover WA:
(a) For the 2016-17 financial year:
(i) 4
(ii) 4
(iii) Nil
(iv) Nil
(b) For the 2017-18 financial year:
(i) 8
(ii) 8
(iii) Nil
(iv) Nil
Construction Industry Long Service Leave Payments Board (MyLeave):
(a) For the 2016-17 financial year:
(i) Nil
(ii) - (iv) Not applicable
(b) For the 2017-18 financial year:
(i) Nil
(ii) - (iv) Not applicable
WA Electoral Commission:
(a) For the 2016-17 financial year:
(i) 54 (Greater number than usual due to State election March 2017)
(ii) 54
(iii) Nil
(iv) Nil
(b) For the 2017-18 financial year:
(i) 46 (Greater number than usual due to Local Government elections October 2017)
(ii) 46
(iii) Nil
(iv) Nil
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