Question on Notice regarding community satisfaction with service delivery, specifically requesting data from 2001-2006. The Minister responded that attitudinal research is conducted and tabled, but detailed information is not easily obtainable and staff resources will not be diverted.

AnsweredQoN 3820Legislative Council
Asked
22 August 2006
Portfolio
Community Development

QuestionView source ↗

(b) 2001-2002; (c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006

AnswerView source ↗

Answered
19 September 2006
Responded by
Parliamentary Secretary representing the Minister for Community Development
Response time
28 days
(1-4) Attitudinal research and surveys are undertaken to determine the level of satisfaction of service delivery. It should be noted that all Community Attitudinal Monitor surveys are tabled in Parliament. Questions and issues for community attitude monitors are negotiated between the contract manager and the contractor, but they are generally consistent to measure changes in community attitudes. The level of detailed information requested is not easily obtainable and I am not prepared to divert staff from their normal duties.

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