❓ A WA parliamentary question seeks data on compensation paid to residential and business customers due to power outages and surges. The response indicates that Western Power doesn't categorize data in the requested format, providing overall public liability claim data instead.
AnsweredQoN 879Legislative Council
QuestionView source ↗
(1) How much money has the State Government paid in compensation to residential power customers due to damage or loss from power blackouts and brownouts and power surges in the following years - (a) 2002-03; (b) 2003-04; and (c) 2004 to 15 October? (2) Of those not settled as at 15 October 2004 - (a) what is the total number of residential claims; (b) what is the projected cost of settling these claims; and (c) what time frame is expected to settle these outstanding claims? (3) How much money has the State Government paid in compensation to business customers due to damage or loss from power blackouts and brownouts and power surges in the following years - (a) 2002-03; (b) 2003-04; and (c) 2004 to 15 October? (4) Of those not settled as at 15 October - (a) what is the total number of business claims; (b) what is the projected cost of settling these claims; (c) what time frame is expected to settle these outstanding claims; and (d) what has been the delay in settling these claims? Hon NICK GRIFFITHS
AnswerView source ↗
Noting the time, the fact that some members seem to have formed the view that Hon Peter Foss jumped the queue and the length of the answer, I seek leave to have the answer incorporated in Hansard . Leave granted. The following material was incorporated - __________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
(b) 2003-04; and (c) 2004 to 15 October?
(c) 2004 to 15 October?
(b) what is the projected cost of settling these claims; and (c) what time frame is expected to settle these outstanding claims?
(c) what time frame is expected to settle these outstanding claims?
(b) 2003-04; and (c) 2004 to 15 October?
(c) 2004 to 15 October?
(b) what is the projected cost of settling these claims; (c) what time frame is expected to settle these outstanding claims; and (d) what has been the delay in settling these claims?
(c) what time frame is expected to settle these outstanding claims; and (d) what has been the delay in settling these claims?
(d) what has been the delay in settling these claims?
Noting the time, the fact that some members seem to have formed the view that Hon Peter Foss jumped the queue and the length of the answer, I seek leave to have the answer incorporated in Hansard . Leave granted. The following material was incorporated - __________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Leave granted. The following material was incorporated - __________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
The following material was incorporated - __________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
__________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
(1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
(b) 2003-04; and (c) 2004 to 15 October?
(c) 2004 to 15 October?
(b) what is the projected cost of settling these claims; and (c) what time frame is expected to settle these outstanding claims?
(c) what time frame is expected to settle these outstanding claims?
(b) 2003-04; and (c) 2004 to 15 October?
(c) 2004 to 15 October?
(b) what is the projected cost of settling these claims; (c) what time frame is expected to settle these outstanding claims; and (d) what has been the delay in settling these claims?
(c) what time frame is expected to settle these outstanding claims; and (d) what has been the delay in settling these claims?
(d) what has been the delay in settling these claims?
Noting the time, the fact that some members seem to have formed the view that Hon Peter Foss jumped the queue and the length of the answer, I seek leave to have the answer incorporated in Hansard . Leave granted. The following material was incorporated - __________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Leave granted. The following material was incorporated - __________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
The following material was incorporated - __________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
__________________________________________________________________________________________ (1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
(1-4) Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Western Power keeps comprehensive records of all claims made by the public in regard to physical loss and personal injury. These records classify each claim received against its “cause” - i.e. storms and lightning; equipment failure - and not on the result - i.e. black out or brown out or power surge. Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Additionally, Western Power does not classify the claims received into ‘residential customers’ and ‘business customers’ in its claims system. Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Therefore Western Power is unable to provide the information in the form requested. The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
The following information is supplied in response to the question. Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Western Power’s policy is that compensation will be paid for any loss or damage to property if it is caused by our negligence. Each claim received by Western Power is investigated and a determination made. If it is determined that the claimant’s damage resulted from either incorrect action or failure of Western Power’s equipment compensation is paid. If the damage resulted from actions outside of Western Power’s control - i.e. lightning, vandalism etc - then Western Power does not provide compensation. Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
Western Power’s total accepted claims numbers and payments for public liability claims from 1999/00 to September 2004 are shown below. Year Accepted claim numbers Total payments ($) 1999/00 1747 $825,573 2000/1 1209 $849,987 2001/2 1016 $677,601 2002/3 1055 $778,314 2003/4 1144 $883,142 Year to date Sep. 2004 214 $125,343 Western Power has a service standard to finalise 80% of claims received within 30 days and is the current year achieving a finalisation rate of 78%.
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