❓ WA Parliamentary Question on Notice regarding the implementation of the TOMS system within the Ministry of Justice, covering timelines, costs, training, and user feedback. The Minister's response indicates completion, budget adherence, and ongoing development.
AnsweredQoN 810Legislative Assembly
QuestionView source ↗
(2) If yes, when? (3) If no, why not? (4) Have there been contractual difficulties with this project? (5) If yes, what were these difficulties? (6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister
AnswerView source ↗
Answered
14 November 2000
Response time
33 days
The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(3) If no, why not? (4) Have there been contractual difficulties with this project? (5) If yes, what were these difficulties? (6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(4) Have there been contractual difficulties with this project? (5) If yes, what were these difficulties? (6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(5) If yes, what were these difficulties? (6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(3) If no, why not? (4) Have there been contractual difficulties with this project? (5) If yes, what were these difficulties? (6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(4) Have there been contractual difficulties with this project? (5) If yes, what were these difficulties? (6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(5) If yes, what were these difficulties? (6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(6) Has the TOMS contact been reduced from its initial project brief? (7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(7) If yes, in what way? (8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(8) What has been the contractual cost of implementing TOMS? (9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(9) What have been the internal costs of developing and implementing TOMS within the Ministry? (10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(10) Have end user staff (Prison Officers and administrators) been provided with appropriate training? (11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(11) If not, why not? (12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(12) Has there been any complaints from end users regarding the operational use of TOMS? (13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
(13) If so, w hat are these complaints and how are they being dealt with? Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
Answered on 14 November 2000 The Minister Replied: The Minister for Justice provided the following reply: (1) Yes (2) The last site (Karnet) converted to TOMS on 12/13 August 2000 (3) Not applicable. (4) There have been no contractual difficulties although the implementation was delayed as it was agreed further testing and modification to TOMS was required before going live. This delay did not add to the price of the contract. (5) Not applicable. (6) No. The proposal submitted by CSC was negotiated to meet budget and changed requirements. No changes were made to the scope once development commenced. (7) Not applicable. (8) $6.1M (9) $1.8M. This cost covers salaries and operating costs of the project team that worked with the contractor during the development, testing and implementation of TOMS. (10) Workplace trainers have been trained at each site. These trainers have the responsibility to train the remaining staff at that site. Training of staff is an ongoing activity. (11) Not applicable. (12) TOMS is in a constant state of development. A process has been put in place to allow the effective management of all requests for changes including problems and enhancements. TOMS is then updated on a regular basis consistent with the agreed priority changes. (13) See (12).
Explore WA Government Data
Search the full archive in the free dashboard, or query programmatically via API.
Explore more
Government Gazette
Appointments, regulatory notices, planning changes.
Hansard
Debates, questions, speeches and sentiment.
Tabled Papers
Reports and documents tabled in Parliament.
Committees
Committee profiles and recent reports.
Regulations
Subsidiary legislation with filters and summaries.
Bills
Proposed laws and parliamentary progress.
Acts
Current WA legislation and summaries.
Explanatory Memoranda
Bills with EMs (text/PDF) available.
Members
MP profiles, party breakdown and rankings.
Pollie Rankings
Data-driven rankings across 19 categories.
Amendment Chains
Track how schemes and regulations evolve over time.