❓ A WA parliamentary question on notice addresses Homeswest rental payment practices, arrears, and tenant support mechanisms. The response provides data on Centrepay usage, arrears levels, and outlines the assistance provided to tenants facing financial difficulties.
AnsweredQoN 1380Legislative Assembly
QuestionView source ↗
(1) How many Homeswest tenants pay their rent through Centrepay?
(2) How many Homeswest tenants were in arrears in their rental payments on 1 July 2006?
(3) What was the total amount in arrears for Homeswest rent in each of the last five years?
(4) What assistance does Homeswest provide to tenants in managing their rental payments?
(2) How many Homeswest tenants were in arrears in their rental payments on 1 July 2006?
(3) What was the total amount in arrears for Homeswest rent in each of the last five years?
(4) What assistance does Homeswest provide to tenants in managing their rental payments?
AnswerView source ↗
Answered
14 September 2006
Responded by
Minister for Housing and Works
Response time
30 days
(1) 21,318. (2) 2,962, which equates to less than 9%. (3) The figures below are for arrears on current tenancies as at 30 June each year: 2006 - $507,976 2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
(2) 2,962, which equates to less than 9%. (3) The figures below are for arrears on current tenancies as at 30 June each year: 2006 - $507,976 2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
(3) The figures below are for arrears on current tenancies as at 30 June each year: 2006 - $507,976 2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2006 - $507,976 2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
(4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
(2) 2,962, which equates to less than 9%. (3) The figures below are for arrears on current tenancies as at 30 June each year: 2006 - $507,976 2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
(3) The figures below are for arrears on current tenancies as at 30 June each year: 2006 - $507,976 2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2006 - $507,976 2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2005 - $512,114 2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2004 - $538,905 2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2003 - $747,110 2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
2002 - $470,805 Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
Note: Arrears figures for 2003 varied from other years, as there was only one day before the end of the financial year restricting time tenants had to pay their weekly rent. As at the end of May 2003 arrears were $508,791. (4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
(4) The Department explains to ingoing tenants their rental payment options and responsibility. Rental accounts are required to be reviewed weekly by Accommodation Managers, so as to detect any difficulties as early as possible. If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
If a tenant experiences difficulty managing their rental payments, the Department tries to negotiate an affordable payment arrangement, in an attempt to assist the tenant to overcome their financial difficulties and maintain their tenancy. The Department may also seek support from the Department for Community Development, a provider under the Supported Housing Assistance Program or refer the tenant to a financial counselling service for advice.
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