Hon Ljiljanna Ravlich raises concerns about staff support and high turnover at the Rottnest Island Authority, prompting a response outlining initiatives to address these issues. The Minister assures ongoing support and highlights recent improvements.

AnsweredQoN 807Legislative Council
Asked
16 June 2009
Portfolio
Tourism

QuestionView source ↗

I refer to the Rottnest Island Management Plan 2009-2014, and in particular, initiative 25, ‘Support for Staff’. The Rottnest Society has a sense of, ‘staff not being sufficiently supported through the many changes that they have undergone over the last four or five years. Together with what appears to have been a relatively high staff turnover in some areas combined with ever higher expectations, and presumably, higher work load being placed on them it appears to us to have made their work lives very difficult for at least a number of them.’ Will the Minister take note of this concern and seek ways of listening to and supporting staff and volunteers through the years ahead?

AnswerView source ↗

Answered
19 August 2009
Responded by
Minister for Environment representing the Minister for Tourism
Response time
64 days
The staff and volunteers have and will continue to be supported by the Rottnest Island Authority. The Rottnest Island Authority is by nature an organisation which attacts change to meet both its governance obligations and public expectations of Rottnest Island. Recent initiatives and achievements by the agency include:
? Additional human resource support staff has been appointed in the past 12 months.
? Employee benefits package introduced.
? Successful negotiations with coach captains for new employment agreement.
? Leadership program planned for implementation in January 2010. This program will be offered to all first and second tier managers and supervisors and incorporate training to enhance skills in people management, performance management and recruitment.
? Staff turnover has seen a 68 per cent reduction compared to the same time last year.
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