Question regarding policies and procedures for secure disposal of photocopiers and management of sensitive information within Emergency Services, Corrective Services, and Justice portfolios. The answers reveal varying practices across departments, with some relying on external services for data sanitization and others physically destroying hard drives.

AnsweredQoN 3203Legislative Assembly
Asked
12 June 2018
Portfolio
Emergency Services; Corrective Services

QuestionView source ↗

In respect of the Minister’s portfolio responsibilities for any of their departments, agencies, government trading enterprises or boards I ask: (a) Are there any policies or procedures in place for erasing the hard-drives of photocopiers upon their disposal from the agency: (i) If so, what are they and what software is used to erase the hard-drive; and (ii) If not, why not; (b) Could the Minister provide a breakdown (make/model/software operating system) of the photocopiers that are in use (including which are connected to a WLAN, LAN etc. and which are stand-alone) as at: (i) 1 June 2016; (ii) 1 June 2017; and (iii) 1 June 2018; and (c) Are any of the photocopiers in (b)(i)-(iii) used to scan, replicate or print sensitive or confidential information: (i) If so, what type of sensitive or confidential information; and (ii) If so, what measures are put in place to ensure this information is not retained on the hard-drive of the photocopier?

AnswerView source ↗

Answered
16 August 2018
Responded by
Minister for Emergency Services; Corrective Services
Response time
11 days
The Department of Fire and Emergency Services (DFES) advises:
(a)(i) DFES has procedures in place to manage the secure disposal of ICT equipment.
(ii) ICT equipment is disposed of via services procured under CUAWAS2016 which includes provision for sanitisation and destruction of storage media in ICT devices.
(b) Please see response to Legislative Assembly Question on Notice 3209”
(c) Not applicable.
The Office of the Inspector of Custodial Services advises:
(a)(i) No.  Not applicable.
(ii) We completely remove the hard drives from photocopiers before disposal. We then physically destroy the hard drives.
(b) Please see response to Legislative Assembly Question on Notice 3209
(c) Not applicable.
The Department of Justice advises:
Please see response to Legislative Assembly Question on Notice 3201

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