❓ Hon. Ljiljanna Ravlich asks the Minister for Health about complaints management within the Department of Health, Office of Health Review, and Nurses and Midwives Board, including the number, categories, nature, and investigation status of complaints received since September 23, 2008. The Department of Health and Nurses and Midwives Board provided some data, with detailed breakdowns tabled separately. The Office of Health Review reported no complaints.
AnsweredQoN 1073Legislative Council
QuestionView source ↗
For each Department and Agency within the Minister’s portfolios, -
(1) Does the agency have a complaints management unit?
(2) If yes to (1), how many complaints have been received by the agency since 23 September 2008?
(3) What are the categories of complaints received?
(4) What is the nature of complaints in each category?
(5) How many of the total complaints fall into each category?
(6) How many complaints in each category are under investigation by the CCC?
(1) Does the agency have a complaints management unit?
(2) If yes to (1), how many complaints have been received by the agency since 23 September 2008?
(3) What are the categories of complaints received?
(4) What is the nature of complaints in each category?
(5) How many of the total complaints fall into each category?
(6) How many complaints in each category are under investigation by the CCC?
AnswerView source ↗
Answered
15 September 2009
Responded by
Minister for Transport representing the Minister for Health
Response time
35 days
Department of Health
(1) Yes.
(2) 389
(3) - (5)
[See tabled paper no __________]
(6) One matter relating to misuse of drugs and alcohol.
Office of Health Review
(1) Yes.
(2) Nil.
(3) - (6) Not applicable.
Nurses and Midwives Board
(1) Yes.
(2) 82.
(3) Disciplinary and Impairment.
(4)
-
(5)
[See tabled paper no_________]
(6) 7 matters relating to acted improperly.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
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(1) Yes.
(2) 389
(3) - (5)
[See tabled paper no __________]
(6) One matter relating to misuse of drugs and alcohol.
Office of Health Review
(1) Yes.
(2) Nil.
(3) - (6) Not applicable.
Nurses and Midwives Board
(1) Yes.
(2) 82.
(3) Disciplinary and Impairment.
(4)
-
(5)
[See tabled paper no_________]
(6) 7 matters relating to acted improperly.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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