❓ A WA parliamentary question seeks data on complaints against Homeswest tenants in Bunbury and the actions taken, including evictions and rehousing. The Department of Housing and Works states it doesn't collate data in the format requested, but outlines its general approach to managing tenant behaviour and supporting vulnerable tenants.
AnsweredQoN 3360Legislative Assembly
QuestionView source ↗
(1) What was the maximum number of complaints lodged against a Homeswest tenant in Bunbury last year?
(2) Was that tenant evicted?
(3) If not, what action was taken to resolve the matter?
(4) If the tenant was evicted, were they allocated another Homewest house or did they return to the waiting list?
(5) What was the second largest number of complaints lodged against a Homewest tenant in Bunbury last year?
(6) Was that tenant evicted?
(7) If not, what action was taken to resolve the matter?
(8) If the tenant was evicted, were they allocated another Homewest house or did they return to the waiting list?
(9) What was the third largest number of complaints lodged against a Homewest tenant in Bunbury last year?
(10) Was that tenant evicted?
(11) If not, what action was taken to resolve the matter?
(12) If the tenant was evicted, were they allocated another Homewest house or did they return to the waiting list?
(2) Was that tenant evicted?
(3) If not, what action was taken to resolve the matter?
(4) If the tenant was evicted, were they allocated another Homewest house or did they return to the waiting list?
(5) What was the second largest number of complaints lodged against a Homewest tenant in Bunbury last year?
(6) Was that tenant evicted?
(7) If not, what action was taken to resolve the matter?
(8) If the tenant was evicted, were they allocated another Homewest house or did they return to the waiting list?
(9) What was the third largest number of complaints lodged against a Homewest tenant in Bunbury last year?
(10) Was that tenant evicted?
(11) If not, what action was taken to resolve the matter?
(12) If the tenant was evicted, were they allocated another Homewest house or did they return to the waiting list?
AnswerView source ↗
Answered
12 June 2008
Responded by
Minister for Housing and Works
Response time
30 days
The Department of Housing and Works advises
(1-12) It is the role of the Department to provide housing for those most in need. This includes people who have no other housing options. Especially where children are involved, significant efforts need to be made to try to continue to provide them with a home. The Department seeks to balance providing a home and support for the more disadvantaged members of our community, with the broader community's right to a peaceful and safe neighbourhood.
The Department does not condone antisocial behaviour caused by its tenants. Where that behaviour is in breach of their tenancy agreement, the appropriate action will be taken. The Department is bound by the
Residential Tenancies Act 1987
. The processes prescribed by the
Residential Tenancies Act 1987
involve responses to substantiated complaints, which are progressively a Notice of Breach, a Notice of Termination and finally court action to terminate a tenancy. The Department investigates complaints to confirm what has occurred so appropriate action, including eviction, can be taken against a tenant.
With regard to antisocial and criminal behaviour, the Department fully supports police efforts to identify and charge the perpetrators.
The investigation of complaints includes the Department substantiating the complaint and the responsible party. At all times tenants are reminded of their obligations under the Tenancy Agreement and the risk to their tenancy should unacceptable behaviour continue. If there are issues within a tenancy causing complaints then the Department will work with the tenant to address these through the SHAP program, or the inter-agency approach of the Strong Families program.
The Department does not collate data across its 35,340 public housing dwellings on the number of complaints or outcome of subsequent investigations based on individual tenancies. Each tenancy is managed and monitored.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
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(1-12) It is the role of the Department to provide housing for those most in need. This includes people who have no other housing options. Especially where children are involved, significant efforts need to be made to try to continue to provide them with a home. The Department seeks to balance providing a home and support for the more disadvantaged members of our community, with the broader community's right to a peaceful and safe neighbourhood.
The Department does not condone antisocial behaviour caused by its tenants. Where that behaviour is in breach of their tenancy agreement, the appropriate action will be taken. The Department is bound by the
Residential Tenancies Act 1987
. The processes prescribed by the
Residential Tenancies Act 1987
involve responses to substantiated complaints, which are progressively a Notice of Breach, a Notice of Termination and finally court action to terminate a tenancy. The Department investigates complaints to confirm what has occurred so appropriate action, including eviction, can be taken against a tenant.
With regard to antisocial and criminal behaviour, the Department fully supports police efforts to identify and charge the perpetrators.
The investigation of complaints includes the Department substantiating the complaint and the responsible party. At all times tenants are reminded of their obligations under the Tenancy Agreement and the risk to their tenancy should unacceptable behaviour continue. If there are issues within a tenancy causing complaints then the Department will work with the tenant to address these through the SHAP program, or the inter-agency approach of the Strong Families program.
The Department does not collate data across its 35,340 public housing dwellings on the number of complaints or outcome of subsequent investigations based on individual tenancies. Each tenancy is managed and monitored.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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