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❓ WA Parliamentary Question on Notice regarding the number of complaints received, resolved, pending, and unresolved by the Housing Authority and the Department of Local Government and Communities for the 2014-15 and 2015-16 financial years.

AnsweredQoN 421Legislative Assembly

Asked

24 May 2017

Member

Mr Z.R.F. Kirkup

Portfolio

Housing; Veterans Issues; Youth

QuestionView source ↗

In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) For the 2014-15 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved; and (b) For the 2015-16 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved?

AnswerView source ↗

Answered

27 June 2017

Responded by

Minister for Housing; Veterans Issues; Youth

Response time

8 days

HOUSING AUTHORITY
The Housing Authority advises:
(a)       (i) - (ii)            1 927.
(iii)-(iv)            Nil.
(b)       (i) - (ii)            2 036.
(iii) - (iv)          Nil.
DEPARTMENT OF LOCAL GOVERNMENT AND COMMUNITIES
The Department of Local Government and Communities advises:
(a)       (i) - (ii)            One.
(iii)-(iv)            Not applicable.
(b)       (i)                    Nil.
(ii)-(iv)             Not applicable.

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