❓ A WA parliamentary question on notice raises concerns about Correctional Corporation Australia's (CCA) performance, staffing levels, security, and contract compliance, prompting the Minister to outline actions to ensure CCA meets its obligations.
AnsweredQoN 813Legislative Assembly
QuestionView source ↗
(2) Are those problems major problems? (3) If not, why not? (4) Is it correct that Correctional Corporation Australia (CCA) has - (a) failed to provide sufficient staff to fulfil its contractual obligation; (b) had medical appointments for prisoners routinely cancelled; (c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours? (5) What action does the Ministry intend to take to ensure CCA meets its contractual obligations? (6) Is it this type of delivery of service which lead to CCA losing the contract for Boralan Prison in Queensland and Deer Park in Victoria? (7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister
AnswerView source ↗
Answered
14 November 2000
Response time
33 days
The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(3) If not, why not? (4) Is it correct that Correctional Corporation Australia (CCA) has - (a) failed to provide sufficient staff to fulfil its contractual obligation; (b) had medical appointments for prisoners routinely cancelled; (c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours? (5) What action does the Ministry intend to take to ensure CCA meets its contractual obligations? (6) Is it this type of delivery of service which lead to CCA losing the contract for Boralan Prison in Queensland and Deer Park in Victoria? (7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(4) Is it correct that Correctional Corporation Australia (CCA) has - (a) failed to provide sufficient staff to fulfil its contractual obligation; (b) had medical appointments for prisoners routinely cancelled; (c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours? (5) What action does the Ministry intend to take to ensure CCA meets its contractual obligations? (6) Is it this type of delivery of service which lead to CCA losing the contract for Boralan Prison in Queensland and Deer Park in Victoria? (7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(b) had medical appointments for prisoners routinely cancelled; (c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(6) Is it this type of delivery of service which lead to CCA losing the contract for Boralan Prison in Queensland and Deer Park in Victoria? (7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(3) If not, why not? (4) Is it correct that Correctional Corporation Australia (CCA) has - (a) failed to provide sufficient staff to fulfil its contractual obligation; (b) had medical appointments for prisoners routinely cancelled; (c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours? (5) What action does the Ministry intend to take to ensure CCA meets its contractual obligations? (6) Is it this type of delivery of service which lead to CCA losing the contract for Boralan Prison in Queensland and Deer Park in Victoria? (7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(4) Is it correct that Correctional Corporation Australia (CCA) has - (a) failed to provide sufficient staff to fulfil its contractual obligation; (b) had medical appointments for prisoners routinely cancelled; (c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours? (5) What action does the Ministry intend to take to ensure CCA meets its contractual obligations? (6) Is it this type of delivery of service which lead to CCA losing the contract for Boralan Prison in Queensland and Deer Park in Victoria? (7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(b) had medical appointments for prisoners routinely cancelled; (c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(c) seen the public prison system incurring costs due to CCA inability to meet its contractual obligation; (d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(d) had significant security breaches regularly occurring; (e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(e) failed to deliver prisoners to appear at court at the appropriate times; (f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(f) failed to deliver prisoners to hospital appointments on time; and (g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(g) due to a lack of staff, required its employees to breach occupational health and safety guidelines by working extended hours?
(6) Is it this type of delivery of service which lead to CCA losing the contract for Boralan Prison in Queensland and Deer Park in Victoria? (7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(7) Is this a forerunner to the expected service delivery from CCA for Acacia Prison? (8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(8) Can the Minister guarantee the public prison system will not be put at risk due to any management inadequacies of CCA? (9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
(9) If not, why not? Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
Answered on 14 November 2000 The Minister Replied: The Minister for Justice has provided the following reply. (1) Yes, there has been a small number of initial problems during the establishment of the new arrangements. (2) No (3) See 1. (4) (a) Yes, some unforeseen increases in service demand eg. medical appointments (b) Yes, some medical appointments have been cancelled (c) No (d) No (e) Yes (f) Yes (g) No (5) The Ministry of Justice is actively managing the contract to ensure CCA meet their contractual obligations. CCA have recruited additional staff who are currently undergoing a training program approved by the Ministry. These additional staff will be operational on 30 October 2000, which will provide a better match between service demand and CCA staff resourcing. (6) No comment is offered on the actions of other jurisdictions. (7) No (8) Yes (9) Not applicable
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