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❓ A WA parliamentary question on notice regarding water bill payment arrangements and water supply restrictions in the South West region for 2014-15 and 2015-16. The response details the number of applications for payment plans and instances of water flow restriction due to non-payment.

AnsweredQoN 4246Legislative Council

Asked

16 August 2016

Member

Hon Adele Farina

Portfolio

Water

QuestionView source ↗

(1) For each of 2014-15 and 2015-16, how many applications were received from people living in the South West region to pay their water bills by instalment for each: (a) Water Corporation; (b) Busselton Water; and (c) Aqwest? (2) In relation to (1) and for each of the years specified, how many of the applications received were approved for each: (a) Water Corporation; (b) Busselton Water; and (c) Aqwest? (3) For each 2014-15 and 2015-16, how many people living in each of the following areas applied to pay their water bills by instalment: (a) Bunbury; (b) Busselton; (c) Margaret River; (d) Manjimup; and (e) Dunsborough? (4) In relation to (3) and for each of the years specified, how many of the applicants received were approved in the following areas: (a) Bunbury; (b) Busselton; (c) Margaret River; (d) Manjimup; and (e) Dunsborough? (5) In 2014-15 and 2015-16, how many people living in the South West had their water supply cut or turned off due to non-payment of their water bills by: (a) Water Corporation; (b) Busselton Water; and (c) Aqwest? (6) In each 2014-15 and 2015-16, how many people living in the following areas had their water supply cut due to non-payment of their water bills: (a) Bunbury; (b) Busselton; (c) Margaret River; (d) Manjimup; and (e) Dunsborough? (7) In relation to each (5) and (6), and for each of the years specified, what was the longest period water supply was cut or turned off due to non-payment of water bills?

AnswerView source ↗

Answered

13 September 2016

Responded by

Minister for Housing representing the Minister for Water

Response time

28 days

(1) (a)
Year
2014-15
2015-16
Applications Received
11 904
12 268
(b)
Year
2014-15
2015-16
Applications Received
71
136
(c)
Year
2014-15
2015-16
Applications Received
169
322
(2) (a) – (c) All applications were approved.
(3) (a)-(e) More than one payment arrangement per account can be entered into throughout the course of the year. The following table shows the total number of applications received.
2014-15
Applications Received
2015-16
Applications Received
(a) Bunbury
1 642
1 954
(b) Busselton
967
976
(c) Margaret River
612
633
(d) Manjimup
420
429
(e) Dunsborough
550
611
(4) (a)-(e) All applications were approved.
(5) Aqwest, Busselton Water and Water Corporation do not ‘cut’ or ‘turn off’ a property’s water supply for non-payment, however, they may restrict the flow of water. As the agencies are unable to supply details at the ‘people’ level, the following data is based on the number of accounts:
(a)
Year
2014-15
2015-16
Restrictions
116
102
(b)
Year
2014-15
2015-16
Restrictions
17
12
(c)
Year
2014-15
2015-16
Restrictions
16
29
(6) Aqwest, Busselton Water and Water Corporation do not ‘cut’ or ‘turn off’ a property’s water supply for non-payment, however, they may restrict the flow of water. As the agencies are unable to supply details at the ‘people’ level, the following data is based on the number of accounts:
Year
2014-15
2015-16
(a) Bunbury
16
29
(b) Busselton
17
12
(c) Margaret River
15
7
(d) Manjimup
13
8
(e) Dunsborough
8
3
(7) Aqwest, Busselton Water and Water Corporation do not ‘cut’ or ‘turn off’ a property’s water supply for non-payment, however, they may restrict the flow of water.
Year
2014-15
(days)
2015-16
(days)
(a) Bunbury
365
268
(b) Busselton
116
41
(c) Margaret River
14
14
(d) Manjimup
14
14
(e) Dunsborough
14
1

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